Sat.Dec 02, 2017 - Fri.Dec 08, 2017

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What is Net Negative Churn in SaaS

The SaaS CFO

Net negative churn occurs when your expansion revenue from existing customers totals more than your lost revenue from existing customers. This SaaS metric does not factor in any revenue from new customers, just existing customers. As Nathan Latka puts it in his “The Top” podcast, this is the holy grail of SaaS. Your recurring revenue […]. The post What is Net Negative Churn in SaaS appeared first on The SaaS CFO.

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Learning About Machine Learning  

PYMNTS

And now, the rise of the machines — or, at least, machine learning. This movement has been a long time coming, as artificial intelligence (AI) is moving ever-farther into real-world business applications where once it was too expensive (or too conceptual) to embrace. Through improving technology and decreasing costs, AI and Big Data are now combining to help firms in the financial sector prevent payments fraud.

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Payment Rails Latest To Roll Out API-Enabled Global Business Payments Platform

PYMNTS

Payment Rails is making its official step into the cross-border payments market through the launch of its application program interface (API) and payment platform, the company said Thursday (Dec. 7). In a press release , Payment Rails said its white label platform supports business payments sent to more than 220 countries in more than 135 currencies.

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In B2B Payments, Speed Is Only Part Of The Package

PYMNTS

As the financial services industry takes a look back at 2017, a few milestones stand out: the progress of faster and instant payment initiatives. The evolution of blockchain-based services. Collaboration between FinTechs and banks. And, much to the relief of corporates, the continuing focus on B2B payments innovation. Businesses have begun to shed the notion that they are slow to embrace new technologies, and that means the disruptive services and solutions coming out of the financial services s

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From Start to Scale: Driving Growth Through Seamless Payments Implementation

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

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Meeting Consumer Demand With Speed-Of-Life Payments

PYMNTS

The digital economy is here and, for many consumers, it has become a way of life. Direct deposits, push payments, eWallets, same-day ACH transfers, PayPal, Zelle and myriad other platforms and tools are now second nature. But, with this progress comes friction in the form of a payments patchwork. It has these newer, faster methods running across core payments infrastructure that was not built to support so many, so fast.

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Payments Testing One, Two, Three

PYMNTS

Modern consumers have high expectations for technology. If something doesn’t work perfectly, they’re quick to grow frustrated and abandon it as junk. “Our generation is a little bit spoiled,” said Bart van Hoek, head of Innovations with UL Transaction Security — and he said that is all the more true with payments tech. Imagine going out for breakfast only to find that the point-of-sale (POS) terminal isn’t working.

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Ignorance Of Cyber Threat Creates Conundrum For Small Business Data Security

PYMNTS

McAfee Labs recently published its 2018 Threats Predictions report , and after a year of high-profile cyberattacks and data breaches, analysts say the threat won’t let up in the new year. A rising challenge for the enterprise is the fact that cyberattackers are becoming increasingly sophisticated in their methods. According to McAfee, while companies are embracing innovations like machine learning to safeguard their systems, attackers, too, are using these same tools.

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Picking Up The Bill On Consumer Trust, Post-Data Breaches

PYMNTS

The public may learn of data breaches much more promptly if three senators get their way on a proposed Senate bill, the Data Security and Breach Notification Act, which was introduced on Thursday, Nov. 30. According to the bill , individuals with knowledge of a data breach within their organization would have to report it within 30 days or face up to five years in prison.

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Aaron Rents Enables POS Financing Using Marqeta Instant Issuance

PYMNTS

Marqeta , the open API payment card issuing platform, and Progressive Leasing, a virtual lease-to-own company, have announced a technology partnership that will enhance the checkout process for Progressive Leasing customers. Progressive, a division of Aaron’s, Inc. , is one of the largest players in the lease-to-own industry. In seeking a partner to provide innovative solutions to help build their future payment checkout roadmap, Progressive will work with Marqeta to issue virtual cards at the p

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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SoulCycle Partners With Public School For Athleisure Line

PYMNTS

Fitness company SoulCycle is known for its indoor spin classes, and now it could be known for its fashion too. According to news from Bloomberg on Monday (Dec. 4), SoulCycle recently launched a line of workout clothing in collaboration with New York City-based streetwear company Public School. The partnership’s athleisure collection was released during a launch party in downtown Manhattan during a cycling class-turned-fashion-show.

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Amazon May Be On The Hook For Selling Fake Mercedes Parts

PYMNTS

Amazon has long avoided troubles with copyright and trademark infringement issues in the U.S. by calling itself a venue through which merchants can sell — not an actual merchant for many of the goods for sale under its umbrella. Amazon can try to police its sellers, but it is ultimately not responsible for whether they follow the law. Various cases have challenged that premise, to little or no avail.

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Getting Accountants Ready For The Potential Of A Blockchain Future

PYMNTS

Blockchain and crypto companies may be operating with cutting-edge technology, but in the back-office, accounting and bookkeeping strategies are stuck in the stone age. Yes, that means many of these businesses are still working with manual tools like Excel spreadsheets. According to Jake Benson, CEO of back-office software provider Libra , that’s because traditional accounting and auditing software solutions aren’t compatible with blockchain, rendering them unable to access, manage a

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Big Data 4 Small Business Wins Visa/US Bank Big Hack For Small Business Competition

PYMNTS

U.S. Bank and Visa co-hosted the “Big Hack for Small Business” hackathon over the weekend, with the winner emerging as Big Data 4 Small Business. In tandem with the event, Visa said more than 120 developers traveled to Atlanta to compete in the hackathon, which offered up $18,000 in prizes. Visa said in a release that the focus was on helping small business owners manage inventory procurement and management, eyeing quantity and cost, among other factors.

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Avoiding Lease Accounting Pitfalls in 2025: Lessons Learned from Spreadsheet Errors

Speaker: Abdi Ali, Sr. Lease Accounting Consultant

Join this insightful webinar with industry expert Abdi Ali, who will discuss the challenges that can arise from managing lease accounting with spreadsheets! He will share real-world examples of errors, compliance issues, and risks that may be present within your spreadsheets. Learn how these tools, while useful, can sometimes lead to inefficiencies that affect your time, resources, and peace of mind.

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Building The Connective Tissue For More Hospitable Hospitality

PYMNTS

When it comes to delivering a personalized, pleasant experience, the goals of consumers and hospitality operators are completely aligned. Consumers want a great experience – and when they have one, they are inclined to spend more and frequent that establishment more often. Operators – from hotel chains to bars and restaurants to sports arenas – want them to have that great experience, for that reason.

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When SMBs Are Priced Out Of Ransomware Protection, They Face An Uphill Battle

PYMNTS

When a company is hit by ransomware, the cost of paying the ransom is rarely, if ever, the full cost of the cyberattack. For a small business (SMB) operating without access to flashy, expensive cybersecurity resources, being forced to halt operations entirely while data is being held for ransom can mean thousands of dollars lost and can mean the very future of the business is put in jeopardy.

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Blockchain Weaves Throughout The Private And Public Sectors

PYMNTS

Nearly every day, it seems, another technology company announces its vision for blockchain. But highly specialized startups aren’t the only ones playing around with distributed ledger technology (DLT). In this week’s Blockchain Tracker , PYMNTS looks at the companies — from banks to diamond giant De Beers — making headway in their own blockchain projects.

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Airwallex Inks Partnership To Expand X-Border Payments Service To Europe

PYMNTS

International payments startup Airwallex is taking steps to link its corporate customers to the U.K.’s Faster Payments scheme. In an announcement on Friday (Dec. 1), the Australian company said it is partnering with with U.K.-based RailsBank, an open banking platform that facilitates connectivity into the U.K. and the EU’s SEPA zones. Through their collaboration, RailsBank customers will also gain access to Airwallex’s cross-border payments and foreign exchange (FX) services.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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NEW STUDY: Why Fast Food Isn’t Innovating Fast Enough

PYMNTS

Quick service restaurants (QSRs) are known for getting customers their food fast. For modern, tech-happy customers, however, quickly receiving their burger and fries fixes isn’t always good enough. Not only do patrons want their eatery of choice to offer tasty culinary creations, but they increasingly expect the latest cutting-edge tech, as well. They want to be able to pre-order their meals from their phones (from wherever they may be), pay in advance and skip the line to pick up their ready-to

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WePay, Chase And Navigating The New World Of Merchant Services

PYMNTS

“A couple of years ago, everyone was talking about integrated payments,” WePay CEO Bill Clerico told Karen Webster in a recent conversation. “Now people aren’t just talking about it – they are doing it and focusing in on it.”. That can only mean one thing: The old model of resellers and hardware and using ISOs to acquire SMB merchants is ceding to one that has payments fully embedded into the software these SMBs use to run their businesses.

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Why Moms Are The Secret To Sam’s Club’s Success In China

PYMNTS

While many foreign firms complain that China is a hard market in which to do business, Walmart-operated Sam’s Club has managed to make some major inroads. The bulk buy retailer has struggled head-to-head in its home country against Costco, but in China, it’s a very different story. Three of the top-performing Sam’s Clubs on Earth are located there, as the brand attracts a certain type of shopper with extreme regularity.

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Pizza Hut Is Now Delivering Beer With Pizzas

PYMNTS

Quick service restaurant (QSR) chain Pizza Hut has begun testing beer delivery at its Arizona locations, according to Tuesday reports from CNBC. Wine delivery is slated for availability in January. The company announced the test delivery service is live in the Phoenix, Arizona, area for consumers aged 21 and older, and will be offering six-packs of Budweiser, Bud Light, Shocktop and locally brewed craft beer during its initial phase.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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NEW INSIGHT: How The Fed Is Clearing A Path For Faster Payments

PYMNTS

The United States hasn’t had a new payment system for 40 years – until now. And, now that the U.S. has had a taste of faster payments, the country’s Federal Reserve wants to push the industry even further into the future. The December edition of the PYMNTS Faster Payments Tracker , powered by NACHA, examines the latest efforts to bring faster payments technology and capabilities to the United States. .

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The Road Race For Connected Car Commerce

PYMNTS

The potential for commerce applications to be embedded in a car’s dashboard is great. Who hasn’t fantasized about owning a car that can be told to pay for its own gas at the pump or buy the driver a cuppa job at the drive-thru without having to tap, swipe or really even touch anything? Unfortunately, the gap between that potential and the real-world experience is also great, as voice-activation expert and Sensory CEO Todd Mozer told Karen Webster in a recent conversation.

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How The Porch Pirates Stole Christmas

PYMNTS

The porch pirates have returned for another season of holiday suburban swashbuckling. For those unfamiliar with the term, porch pirates are thieves who cruise neighborhoods looking for unattended eCommerce orders. According to new data from security firm Ring , about 20 percent of eCommerce shoppers have been the victims of porch piracy during the holiday shopping season.

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Senate Bill Aims To Jail Execs Who Hide Data Breaches

PYMNTS

A new bill was introduced in the U.S. Senate last week calling for jail time for executives who hide data breaches. As reported by Wired , the bill would result in the imprisonment of executives for up to five years if they don’t report a breach within 30 days of learning of it. According to the report, it’s not clear whether the bill will go anywhere, given that a similar bill in 2014 – prompted by the massive Target breach – attempted to achieve the same goal.

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Solve Your Firm's Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.