PYMNTS

AUGUST 16, 2019

Delta Airlines Inc. has filed a lawsuit against a firm that powered a chatbot on its website. The lawsuit alleges that [24]7.ai Inc. did not have basic cybersecurity safeguards while it ran a service powered by artificial intelligence (AI) on the carrier’s website last year and in 2017, The Wall Street Journal reported. The suit claims that [24]7 waited over five months to tell the airline about the breach instead of immediately informing it.

Advertising 84

Advertising Securities 84

Jedox Finance

AUGUST 13, 2019

Finance professionals generally tend to be risk averse. Transforming your FP&A plan will not be an easy task, but it must be addressed as it is a top priority for the CFO to better support delivering on the expectations from the CEO. In today’s world where technology changes are rampant and society’s expectations of new ideas and stimulation is at a rate not seen before.

Financial Planning and Analysis (FP&A) 52

Financial Planning and Analysis (FP&A) Planning Finance CFO 52

CFA Institute

AUGUST 12, 2019

Libra represents a timely opportunity — and a critical wake-up call, says Giuseppe Ballocchi, CFA.

Economics 52

Economics Investments Banking 52

Planful

AUGUST 12, 2019

Cash is the most important asset in any business. It’s the lifeblood. It’s what keeps the lights on, and fuels the future growth of the company. If you run out of cash, it’s game over. Why Cash Is So Important. Cash keeps the business running. Cash is used for things like: Paying expenses – the things that are necessary for the successful daily operation of the business like employee salaries, sales and marketing expenses, supplies, and inventory.

Valuation 40

Valuation Currencies Accounting Forecasting 40

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

Investments

PYMNTS

AUGUST 15, 2019

The “online version of a payments terminal” was how the media portrayed Visa ’s acquisition of CyberSource in 2010. Then, it was a very easy way to mentally place the online payments processor in what was at the time a nascent online payments ecosystem. And very nascent it was. At the turn of the 2010s, online commerce was roughly a tiny 4 percent of all retail sales, but growing at nearly a 15 percent annual clip.

Sales 82

Sales eCommerce Investments Retail 82

PYMNTS

AUGUST 15, 2019

Citigroup reported that its July credit-card delinquency rate increased to 2.91 percent in July, up from 2.56 percent in June. The lender’s three-month average is 1.54 percent, with a net charge-off rate of 2.91 percent, an increase from 2.56 percent in June, reported Seeking Alpha. The three-month average is 2.74 percent. According to the SEC paperwork, the total delinquency amount in July stood at $36,401,205,805.

Startups 78

Startups Finance eCommerce B2B 78

PYMNTS

AUGUST 16, 2019

Mobile order-ahead apps are becoming more and more popular among quick-service restaurants (QSRs), and many eateries are turning to loyalty and rewards programs to encourage customers to make return visits. They’ve been well-received by both QSRs and customers, with PYMNTS’ Restaurant Readiness Index finding that nearly 80 percent of both groups report having positive experiences with loyalty programs.

Accounting 76

Accounting Securities Marketing Planning 76

PYMNTS

AUGUST 14, 2019

Paige A. Thompson , who has been accused of hacking into Capital One ’s cloud and compromising the data of 100 million people, may have also hacked into upwards of 30 other companies, according to a Bloomberg report. Thompson was arrested in July and has a past that includes threatening the lives of others and saying she would commit “suicide by cop,” according to information filed in court on Tuesday (Aug. 13).

Education 75

Education Numbers Securities 75

PYMNTS

AUGUST 12, 2019

“No person is an island,” so goes the line from an old poem, meant to show how we are all interconnected. That line may lean toward the metaphysical, but the wisdom is pretty literal when it comes to the future of banking, playing out in these last months of the 2010s. Simply put, that means consumers’ retail experiences tend to inform their expectations for financial services, said Jim Johnson, executive vice president of FI payments and wealth for FIS , in a new PYMNTS interview with Karen Web

Retail 75

Retail Currencies Banking Technology 75

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

PYMNTS

AUGUST 15, 2019

FinTech firms will travel the world and describe what they are up to using brand-new terms that are different or exciting. People might draw comparisons in response — wait a second, isn’t this kind of like? — and use some more familiar terms that have been in the marketplace for a long time. FinTechs have created some repeated descriptions that might be useful to a broader audience.

Reconciliations 74

Reconciliations Banking Accounting Retail 74

PYMNTS

AUGUST 13, 2019

The continuing uncertainty over Brexit and geopolitical volatility in the U.K. that has led to a depreciation of the pound are having widespread impacts throughout supply chains with touchpoints in the markets. Reports Monday (Aug. 12) in Catering Insight showcased some of the foreign exchange hurdles businesses face as a result of that uncertainty.

Foreign Exchange 72

Foreign Exchange Accounts Payable Risk Management Reconciliations 72

PYMNTS

AUGUST 14, 2019

As PayPal reaches saturation points in Western markets, it wants to continue to expand internationally, especially in India, where the country’s 450 million mobile users make it an attractive target for retailers. The Financial Times is reporting that PayPal launched a domestic business in India in 2017, which allows for local and global payments in the country.

Manufacturing 72

Manufacturing eCommerce Retail Investments 72

PYMNTS

AUGUST 13, 2019

In June, Costco launched a revamped digital membership app that allows members to use its mobile device rather than flashing a physical card upon entry and during checkout. Convenient? Yes. However, it can’t be used for in-app payments. This can’t be interpreted as an oversight, considering a new PYMNTS report about “ everyday apps ” found that mobile users rarely make in-app payments.

Retail 72

Retail Numbers Technology Marketing 72

Speaker: Abdi Ali, Sr. Lease Accounting Consultant

Join this insightful webinar with industry expert Abdi Ali, who will discuss the challenges that can arise from managing lease accounting with spreadsheets! He will share real-world examples of errors, compliance issues, and risks that may be present within your spreadsheets. Learn how these tools, while useful, can sometimes lead to inefficiencies that affect your time, resources, and peace of mind.

Accounting

PYMNTS

AUGUST 12, 2019

Cyber insurance claims are spiking as a new type of ransomware targets companies across the U.S. and Europe, the The Financial Times reported on Sunday (Aug. 11). Sodinokibi is on the attack, making higher ransom demands, hijacking companies’ systems and demanding bitcoin payment in exchange for a decryption key. Cyber insurance security responder Tom Bennett of CFC Underwriting told the FT that claims surged in June and July.

Securities 72

Securities Sales 72

PYMNTS

AUGUST 16, 2019

With more than $200 million in venture capital funding landing with B2B FinTechs this week, investors had their eyes set on a variety of pain points in corporate finance. Small business finserv was a popular target this week, with startups securing funding for their SMB banking, lending and accounting tools. Meanwhile, logistics, data analytics, and business travel technologies also won over investors.

B2B 71

B2B Invoicing Startups Corporate Finance 71

PYMNTS

AUGUST 12, 2019

Wells Fargo announced it has hired Colleen Taylor to run its Wells Fargo Merchant Services, which shepherds the direction and oversight of its merchant services business as well as a joint initiative with Fiserv, according to a release by the company. Taylor has 30 years of experience in the payments field. Her most recent position was as an executive vice president at Mastercard , where she helped to drive growth for the company in the areas of B2B, government and payment segments.

Treasury 71

Treasury B2B Banking Investments 71

PYMNTS

AUGUST 12, 2019

Most people make big purchases not so much with the total cost of ownership in mind, but how much it costs them on a monthly basis. In fact, SuperMoney founder and CEO Miron Lulic told Karen Webster, it’s how 80 percent of Americans secure a car loan. Consumers are willing to negotiate the price of car down to the last cent, but the vast majority will not negotiate the charges, interest or fees packaged into their auto loan at all — provided that they get the monthly payment down to where they

Quantitative Data 70

Quantitative Data Education Accounting Leverage 70

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Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

Reconciliations

PYMNTS

AUGUST 13, 2019

The Financial Conduct Authority said Tuesday (Aug. 13) that it has agreed to a phased implementation of the Strong Customer Authentication (SCA) rules slated to start taking effect beginning next month. The implementation will span an 18-month plan, and “The plan reflects the recent opinion of the European Banking Authority (EBA), which set out that more time was needed to implement SCA given the complexity of the requirements, a lack of preparedness and the potential for a significant impact on

Compliance 69

Compliance Planning eCommerce Banking 69

PYMNTS

AUGUST 15, 2019

Carvana , the eCommerce platform for buying and selling used cars, opened its latest Car Vending Machine in the Westminster area of Los Angeles, the company announced today (Aug. 15) in a press release. . Eight stories high, the vending machine holds 30 vehicles where customers can pick up their purchase with the help of a Customer Advocate. The vending machine is activated by a commemorative, oversized Carvana coin.

eCommerce 67

eCommerce Finance Banking Sales 67

PYMNTS

AUGUST 13, 2019

For fans of retail or marketing history — or just fans of how people communicated in the past — reading old magazine and newspaper advertisement from, say, before the 1960s can be fun and illuminating. Sure, there are a lot of pretty pictures, but what strikes you is the relative verbosity of the ad copy, the sentences and narratives that seem long by today’s standards, and the way the words often seem to carry a heavier pitch load than do the images.

Retail 67

Retail Advertising Technology Communication 67

PYMNTS

AUGUST 14, 2019

The cross-border payment market is thriving, and trends are expected to continue over the next few years. In fact, cross-border payments are expected to reach $240 billion in value by 2024. For these transactions to run smoothly, however, communication must remain seamless and secure. Companies separated across borders want payments to be delivered on time so they can meet their payment deadlines, access capital and deliver products in a timely fashion.

Banking 67

Banking Communication Securities Marketing 67

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Sales

PYMNTS

AUGUST 11, 2019

The People’s Bank of China (PBoC) said it is now ready to launch its own blockchain-based digital currency after five years of research, CoinTelegraph reported on Sunday (Aug. 11). Deputy Director Mu Changchun said that PBoC’s digital currency “can now be said to be ready,” he told the news outlet, and a prototype was successfully developed that uses the blockchain architecture.

Currencies 67

Currencies Banking Finance Retail 67

PYMNTS

AUGUST 14, 2019

Making the leap to better supplier onboarding — through digital, rather than paper — means breaking down the silos. In a conversation with PYMNTS, Julien Nadaud, senior vice president of innovation at Corcentric , said that within companies, different departments rarely communicate with each other or share data, leading to inefficiencies that, down the line, stymie optimal cash flow management.

Accounts Payable 66

Accounts Payable Healthcare Invoicing Communication 66

PYMNTS

AUGUST 16, 2019

Here’s some bad but potentially motivating news about banks: So far, they are missing out on an emerging opportunity to get into the “super app” game, which is shaping up to be one of the biggest focuses of payments and retail innovation in the 2020s. That was one of the main messages from a new PYMNTS discussion between Karen Webster and Anabel Perez, co-founder and CEO of NovoPayment.

Banking 66

Banking Retail eCommerce Accounting 66

PYMNTS

AUGUST 15, 2019

A European Central Bank (ECB) website has been shut down after a malicious hacking attack infected the site. Reuters is reporting that the incident happened on Thursday (Aug 15). No “market-sensitive” data that could compromise the markets was stolen, the ECB said. The attack was on its Banks’ Integrated Reporting Dictionary (BIRD), which provides bankers with information on how to create supervisory and statistical reports.

Currencies 65

Currencies Banking Accounting Planning 65

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

Marketing