Sat.Oct 17, 2020 - Fri.Oct 23, 2020

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Millennials Will Lead The Voice Commerce Revolution

PYMNTS

Consumers across all age demographics have radically realigned their lives over the last eight months. To say that we aren’t quite the same people we were a year ago might seem overly dramatic. Still, the 2020 edition of the PYMNTS | Visa How We Will Pay consumer survey of a national sample of roughly 10,000 U.S. consumers confirmes that consumers, in fact, have changed.

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Planning speed and accuracy take off at BIGLIFE

Anaplan

Airline loyalty programs are being forced to evolve to meet today’s turbulent business environment. Fortunately for BIGLIFE, the platform that runs BIG Loyalty (which started out as AirAsia’s frequent flyer program), that evolution started long before COVID-19. Over the last few years, BIGLIFE has become a comprehensive lifestyle platform that offers its members rewards that […].

Planning 105
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Trending Sources

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The New Normal for FP&A: Data Analytics

Jedox Finance

The term “data analytics” refers to the process of examining datasets to draw conclusions about the information they contain. Data analysis techniques enhance the ability to take raw data and uncover patterns to extract valuable insights from it. Data analytics is the critical first step to take as we acquire data, convert that data into insights, transform those insights into knowledge and lever that knowledge to assist the organization to make those better, faster, smarter business decisions t

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Morgan Housel on Greed and Fear, Frugality and Paranoia

CFA Institute

“Investing is not the study of finance,” Morgan Housel says. “Investing is the study of how people behave with money.”.

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The Human Side of Finance: The Intersectionality of People, Culture, Adaptability, and Resilience

Speaker: Melissa Hurrington

Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.

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PayPal Becomes Latest Big Tech Firm To Hop On The Crypto Bandwagon

PYMNTS

PayPal has announced that it is jumping into the wild world of cryptocurrency , making it possible for wallet holders to buy, sell and hold cryptocurrencies like bitcoin, ethereum, bitcoin cash and litecoin in their PayPal accounts. And starting in 2021, they will be able to spend their crypto caches with any of the 26 million merchants currently accepting PayPal.

More Trending

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A Slice of Social Media P.I.E.

Adam Kae

On October 1st, we had the pleasure of sitting down with Brenda Meller of Meller Marketing for a slice of Social Media P.I.E. Our topic? Equality in the Workplace and the Investment Required. This topic holds a special place in the heart of CFO Adam. Today, he shares his thoughts on how companies can ensure equal opportunities are provided and how job candidates can effectively advocate for workplace equality.

CFO 52
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An explanation of the balance sheet for business owners [Part 3/4]

Creative CFP

A balance sheet is a document that outlines the business’s value. It does this by listing three main things: the assets that a business owns, the liabilities that a business owes, and the equity, which is the assets less liabilities. The balance sheet forms part of the management report pack that Creative CFO produces. Often, the balance sheet can be quite challenging to understand, so we have made it our mission to make it visually understandable.

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Why Amazon Created A Separate Brand For Designer Fashion

PYMNTS

Shopping is increasingly done remotely, but when it comes to luxury goods, appealing to high-end consumers requires personalized digital connections and a memorable experience, Zornitza Stefanova , founder and CEO of global luxury-shopping platform BSPK told PYMNTS. Whether that comes in the form of video, live chats or being on a first-name basis with a personal retail adviser, it’s all about personalization and the relationship. .

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Former Microsoft India CFO joins Tata Communications

Future CFO

Tata Communications announced recently the appointment of Kabir Ahmed Shakir as its CFO. The former CFO at Microsoft India, Shakir will be responsible for the strategic financial management of the company, including investor relations at Tata Communications. Shakir brings with him nearly three decades of leadership experience in strategic financial management with a sharp focus on growth, strong business processes, and operational execution across diverse industries and geographies, Tata noted.

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Maximizing Profit and Productivity: The New Era of AI-Powered Accounting

Speaker: Yohan Lobo

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

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Roberto Campos Neto, CFA, on COVID-19, ESG, and an Inclusive Recovery

CFA Institute

Central Bank of Brazil governor Roberto Campos Neto, CFA, discusses the monetary policy response to the COVID-19 crisis in an interview with Marg Franklin, CFA.

Banking 52
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Coupa, American Express Team On Virtual Cards

PYMNTS

American Express is working with Coupa on a new partnership to use virtual cards for Coupa's B2B solution, a press release says. Coupa Pay, the Coupa B2B solution, will be available for customers of AmEx's virtual cards, in a move meant to streamline the old payment processes which the release calls "outdated, complex, and inefficient.". The move toward virtual cards comes with a rising demand for work-from-home solutions, more popular now during the pandemic.

B2B 127
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Plaid 'Surprised' At TD Bank's Lawsuit Alleging It Tricked Consumers

PYMNTS

Plaid is denying that it has used TD Bank 's logo to dupe customers into sending information it could monetize, a report from The Globe and Mail says. Plaid said it’s also disappointed that TD Bank has filed a lawsuit against it in the case, saying Plaid's role in transactions is “made clear” to customers. Plaid's software includes helping popular apps like Venmo , Coinbase , Square and Stripe access bank and credit card info, and the company says they “have been working with TD for quite some t

Banking 124
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JPMorgan Takes On Square And PayPal At The Point Of Sale

PYMNTS

J.P. Morgan Chase wants in on small- and mid-sized (SMB) payments and is banking on no-fee QuickAccept to edge out FinTech rivals Square and PayPal, according to a Wednesday (Oct. 21) CNBC report. Using QuickAccept, SMBs can take payments through a mobile app or contactless card reader and get the funds instantly, with no fee. Square, for example, charges a 1.5% fee for instant transfers.

Sales 123
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Smarter Card Solutions: Meeting the Challenges of Mid-Market Travel & Expense

Our 2025 Center Travel Survey is clear: as corporate travel increases, so does corporate credit cards distribution, and a rise in off-platform travel booking. This 61% rise causes various challenges: compliance, spend control, reporting problems, and a lack of visibility across organizations. To evolve with the ever-changing needs of travelers, decision-makers need a better solution.

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Malware Hits Banks By Mimicking Video Conferencing App

PYMNTS

Brazilian bank accounts are being hit by a new malware, called Vizom by IBM, that makes use of familiar overlay attack tactics to hijack devices in real time, according to a report by ZDNet. Disguising itself as a commonly used video conferencing tool, Vizom spreads through phishing campaigns. Once it hits a Windows PC, the malware hijacks the AppData directory to force the loading of malicious DLLs.

Banking 123
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Why JPMorgan Wants A Piece Of The SMB POS Market

PYMNTS

For SMBs, what’s in the cards … are more card readers. To that end, the banking giant J.P. Morgan is focused on enabling payments for the millions of small businesses that are the lifeblood of Main Streets across the U.S. – and, by extension, the U.S. economy. As reported this week, J.P. Morgan is bringing payments to the point of sale (POS), with an eye on making inroads into a landscape dominated by firms such as PayPal and Square.

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Closing The B2B Trade Credit Gap With AI, Machine Learning

PYMNTS

Although the COVID era continues to have an outsized impact on small businesses, frontline lending experts say SMBs have recently begun to catch a break when it comes to getting loans through FinTechs and other non-bank lenders. Ken So , founder and CEO of Flowcast , told PYMNTS that today’s $3 trillion worldwide SMB “credit gap” is narrowing because the criteria to secure loans are changing, and increasingly, embracing alternative data sources.

B2B 120
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Contour Collaborates With Mphasis On B2B Trade Platform

PYMNTS

Decentralized international trade platform Contour has teamed with information technology (IT) solutions provider Mphasis to speed up the digital transformation of global trade finance, according to a Wednesday (Oct. 21) announcement. Mphasis will harness its Front2Back TM Transformation approach and its next-generation IT in addition to operations functions to help speed up the installation and use of the Contour network through a collection of businesses, financial institutions (FIs) and partn

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Bringing AI to Finance: How to Leverage Technology for Efficiency and Control

Finance teams are balancing more than ever, but manual processes shouldn’t slow you down. In this ebook from BILL, discover how AI is transforming finance—automating AP, expense tracking, and document management to reduce errors, increase efficiency, and improve financial control. Learn how real companies are using AI-powered automation to streamline workflows, detect anomalies, and gain deeper insights.

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Instagram, Snaps Team Up To Help Brands Connect With Customers

PYMNTS

Snaps is teaming up with Instagram as the social media giant gears up for the holiday shopping season by sprucing up its commercial appeal to the major brands. New York-based Snaps announced on Monday (Oct. 19) that it has integrated Messenger API support for Instagram in its conversational automation platform. The addition will further enable brands to have one-on-one conversations with customers, ensuring that online shoppers “can get always-on, personalized and intelligent responses about pro

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Turning Loyalty Points Into Digital Currency For Latin American Consumers

PYMNTS

When performing at their highest and best level, the various rewards points offerings designed by card issuers can be very sticky engagement tools for consumers, turning their card spending into a method for generating value. The problem is that those programs often aren’t performing at their highest level, top executives from Visa and novae told Karen Webster in a recent conversation.

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Hard Times For Soft Drinks As Coca-Cola Puts The Lid On Tab

PYMNTS

Tab, shift, delete. It’s our cryptic way of conveying the hurtful news that Tab, one of America’s proto-diet colas and the “drink of beautiful people” since 1963 will shuffle off its carbonated coil as Coca-Cola goes on a diet, trimming its roster of beverage brands due to the COVID-19 shift. Tab is not alone in Coke’s beverage boneyard. The Wall Street Journal recently reported that the giant will “slash its 500 brands by more than half, accelerating an ongoing culling effort in response to the

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2021: The Year Business Payments Go Digital And Lose The Paper Check

PYMNTS

The shift away from legacy payments processes was well underway before the pandemic, but COVID-19 is creating fresh urgency to move to cloud-based digitized systems, David Disque , president at CSI (Corporate Spending Innovations) told Karen Webster in a recent conversation. Companies are increasingly automating keying in invoices, printing paper checks and other formerly manual tasks as a means of survival as employees work from home.

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Say ‘Goodbye’ to Clunky Spreadsheets and Say ‘Hello’ to Month-End Automation

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, emails, and shared drives no longer need to slow you down. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Visa Expands Tap To Phone To 15 Countries

PYMNTS

Visa announced Wednesday (Oct. 21) that the company is expanding its contactless Tap To Phone (TTP) payment systems to more than 15 markets worldwide, with plans to bring the mobile tech to the United States sometime next year. The expansion follows a 12-month global pilot program. It also comes when the global pandemic has seen a surge in demand for touchless payment options from both consumers and sellers who want ways to pay that are safe, fast and easy to use.

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Fed Chair Powell Urges Thorough Vetting Of Central Bank Digital Currencies

PYMNTS

Federal Reserve Board Chair Jerome Powell sounded a cautionary note on Monday (Oct. 19) on the bank’s potential rollout of a digital currency. Powell warned of potential downsides to the launch of a digital currency that need to be considered, arguing that the first priority should be to “get it right than to be the first,” Reuters reported. The Fed chief made his comments as part of a panel discussion on digital currencies hosted by the International Monetary Fund (IMF).

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Mastercard Supports Women-Owned SMBs With $20M CNote Investment

PYMNTS

Mastercard is marking National Women’s Small Business Month by furthering its support of the female-founded impact investment platform CNote with an infusion of $20 million, the company announced Friday (Oct. 23). The financial commitment from Mastercard and the Mastercard Impact Fund deposits the money into Community Development Financial Institution (CDFI) banks and Low-Income Designated credit unions, which assists women- and minority-owned businesses in underserved communities across the U.S

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PSCU: Credit Spend Rebounds, Offering CUs New Ways to Engage Members (Digitally)

PYMNTS

The pandemic may still be forcing financial institutions (FIs) to confront the new digital reality — but opportunities abound for credit unions to engage with members who are, just now, growing a bit more positive about spending money again. In an interview with PYMNTS, Scott Young , VP of Innovation at PSCU , noted that in the changing consumer environment, digital and mobile banking are “table stakes,” but credit unions (CUs) must be conscious of how member payment preferences are evolving.

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Outsourcing Vs. In-House: The Ultimate Battle For Better Collections

Speaker: Susan Richards

Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.