Sat.Dec 19, 2020 - Fri.Dec 25, 2020

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CFPB: Santander Must Pay $4.75 Million For Credit Reporting Violations

PYMNTS

Santander Consumer USA was ordered to pay $4.7 million to the Consumer Financial Protection Bureau ( CFPB ) for violating the Fair Credit Reporting Act (FCRA), the CFPB said in a press release. According to the release, Santander allegedly knew that it provided incorrect consumer data to the three major credit reporting agencies (CRAs). Santander is an originator and servicer of non-prime auto loans and leases and provides credit information to CRAs via monthly data files, according to the CFPB

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Real-Time Reports, Weekly Recommendations, & The Power of Partnership —Succulent Hospitality Narrative Case Study

https://trustedcfosolutions.com/feed/

Trusted CFO Solutions specializes in working with restaurant groups. One of our wonderful clients, Succulent Hospitality , shares below about their experience working with us and how that’s helped them strengthen and grow their business. Succulent Hospitality houses three restaurants in the Atlanta area: Hammocks Trading Company , Under the Cork Tree , and Prime 120.

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Why xP&A is the Future of Corporate Planning

Anaplan

What is xP&A? It’s official – financial planning alone isn’t enough if you want to succeed. That’s what leading analyst firm Gartner revealed in 2020 when it coined the term Extended Planning & Analysis (xP&A). According to the global research and advisory firm, “xP&A is a response to the challenges faced by enterprises seeking to […].

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How the CFO can reframe finance for tomorrow

Future CFO

The COVID-19 pandemic is an unprecedented period of uncertainty, but it has also changed the way we think about the world. Innovative companies are pioneering new business models and accelerating digital priorities. As companies transform how they work in a post-pandemic world, Chief Financial Officers (CFOs) have the opportunity to demonstrate the critical strategic role they can play in reframing the future of the enterprise.

Finance 52
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From Start to Scale: Driving Growth Through Seamless Payments Implementation

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

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Apple Aims At Debuting Car In 2024

PYMNTS

Apple is advancing its self-driving car project, according to a Reuters report, and will look at debuting a new product by 2024 that could also come with new battery technology. Project Titan, the Apple automotive effort, has been working on a self-driving vehicle sporadically since 2014, working from scratch. Apple hasn't always kept up with it, sometimes drawing back to focus more on the software the company is known for, Reuters reported.

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Predictions for Modern FP&A: Bryan Lapidus on the Being Planful Podcast

Planful

In this episode of Being Planful, I welcomed Bryan Lapidus, FP&A Practice Director at the Association for Financial Professionals (AFP). Bryan has spent 20 years in the office of the CFO across both large and mid-sized companies, and in roles spanning FP&A, Treasury, Risk, and more. Now, at AFP, Bryan is responsible for creating and curating content for their members, which are FP&A professionals just like you. .

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People moves: Tree Technologies, Q Technology

Future CFO

Malaysia-headquartered Tree Technologies Sd. Bhd. , which owns the Treeletrik brand, has hired Richard Teoh as its CFO, said Nasdaq-listed Ideanomics recently. Tree Technologies is a subsidiary of Ideanomics. Teoh brings to Treeletrik more than 20 years of financial control, planning, leadership, and management experience, said Ideanomics, adding that he was most previously Director of Group Finance Controlling at Volkswagen Group Malaysia and was responsible for the financial oversight of the c

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’Twas The Night Before COVID Christmas

PYMNTS

’Twas Christmas with COVID, We were all stuck at home. Can’t go out, it’s not safe, We’re advised not to roam. The holiday Zoom calls have been scheduled with care, To talk to the relatives who cannot be there. . The children are nestled asleep in their beds, As visions of PS5s dance in their heads. Ma on her mobile and me on the tablet, Spent Christmas Eve cementing our new digital-first habits. .

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The COVID Catapult: Four Trends Upending the Status Quo for Women

CFA Institute

The burdens of COVID-19 have fallen disproportionately on women. But the pandemic's impact has not been entirely negative.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Online Accounting Systems

Proformative

What other online accounting systems are used besides the double entry bookkeepi.

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EY: M&A to accelerate in 2021 and beyond

Future CFO

The growth in year-over-year (YoY) value of M&A deals recorded since the beginning of Q3 is likely to continue into 2021, as companies position themselves for improved economic activity and reframe their future for the post-COVID-19 pandemic era, said EY recently. . With an overall value of US$2.9 trillion, global M&A in 2020 is tracking below 2019’s value of US$3.3 trillion, but still ranks fifth for value of deals in the post-global financial crisis period, according to EY research loo

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Amazon Puts Off Merchant Fulfillment Fee Hikes Until June

PYMNTS

Amazon is postponing its logistics fee increase to help accommodate businesses affected by the pandemic, a company letter from Amazon Worldwide Consumer CEO Jeff Wilke stated. Wilke wrote that the eCommerce giant will continue to take on the extra costs without increasing fees until June 1, 2021. "We are doing this because we want to provide stability and support for you during what will likely remain a challenging winter as vaccine distribution gets underway," Wilke said in the letter.

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The Truthiness of ESG Criticism

CFA Institute

Two critiques of environmental, social, and governance (ESG) investing have a truthiness quality to them.

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Avoiding Lease Accounting Pitfalls in 2025: Lessons Learned from Spreadsheet Errors

Speaker: Abdi Ali, Sr. Lease Accounting Consultant

Join this insightful webinar with industry expert Abdi Ali, who will discuss the challenges that can arise from managing lease accounting with spreadsheets! He will share real-world examples of errors, compliance issues, and risks that may be present within your spreadsheets. Learn how these tools, while useful, can sometimes lead to inefficiencies that affect your time, resources, and peace of mind.

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FinTech Step Aims To Create The Concept Of ‘Family Banking’

PYMNTS

We’ve all heard the horror stories. The 6-year-old who get his hands on Mom’s iPad and manages to rack up $16,000 worth of credit charges for online gaming. The teenager with a Fortnite habit who manages to clean out Dad’s checking account via the debit card linked to the gaming account. These aren’t bad kids necessarily so much as they’re kids that simply don’t know the damage they’re doing at the time.

Banking 128
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Behavior-As-A-Service Uses Digital Body Language To Fight Fraud, Increase Conversion

PYMNTS

When a customer walks into a physical location to transact, a whole host of behavioral data becomes available to whatever entity is serving them. Are they acting interested, engaged and prepared? Or do they appear to be casing the joint and attempting to memorize the location of the security cameras? That behavioral data can then be used to inform how the customer is treated and what kind of interaction they are going to be offered.

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Burger King To Give Some Venmo Users $1 To Promote New Dollar Menu

PYMNTS

Burger King has launched a new promotion called the "$1 Your Way Menu" and in conjunction will put $1 in some Venmo users' accounts through Dec. 28, the day the new menu takes effect, the company announced in a press release. "Unlike other value menus, all items on Burger King’s newly unveiled menu are $1 a piece — that’s it,” the release stated. “The big question now becomes, what to get?”.

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PSCU CEO: Debit Still Wins With The Resilient Consumer

PYMNTS

A year like no other draws to a weary close. In a year marked by unpredictable events, high unemployment, business closures and, of course, a global pandemic, the U.S. consumer is still standing — but how they pay has changed with the times, both out of necessity and out of convenience. Looking ahead, PSCU President and CEO Chuck Fagan told Karen Webster, some of the trends that have been a hallmark of the last several months will prove long-lasting.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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The COVID-19 Grinch That Tried (And Mostly Failed) To Steal Christmas 

PYMNTS

Everyone knows the famous Dr. Seuss children’s Christmas story and movie “How the Grinch Stole Christmas.”. The Grinch — resident sourpuss in the fictional town of Whoville — is tired of the locals’ incessant Christmas cheer and noise, and decides he’s going to do something to end it. So he dresses up like Santa, descends into Whoville and steals all their Christmas presents, decorations and food in hopes that the residents (known as the “Whos”) will wake up and be brokenhearted that Christmas h

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Burger Intelligence: Shake Shack AI Takes Ordering, Customer Experience To The Next Level

PYMNTS

The pandemic has upended how we order meals at restaurants, how we pay and, ultimately, how we eat. These transformational shifts are, in turn, affecting how quick-service restaurants (QSRs) engage customers as the health crisis limits their in-person dining offerings and forces them to fast-track planned digital innovations. New developments from fast-casual behemoth Chipotle Mexican Grill illustrate the increasingly digital nature of QSRs’ operations.

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NY Fed: Credit Applications, Acceptances Plunge During Pandemic

PYMNTS

A new survey has revealed the steep plummet the consumer credit market took as the pandemic began, the Federal Reserve Bank of New York reported. The Federal Reserve Bank of New York’s Center for Microeconomic Data released results on Monday (Dec. 21) from its latest Survey of Consumer Expectations (SCE) Credit Access Survey , which showed most credit applications and acceptance rates falling sharply after February this year.

Economics 119
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What Price Loyalty? Ulta, KeyBank, novae Say Points Must Be Spendable, Programs Flexible

PYMNTS

Rewards points and programs may spur customers to make purchases, but do they inspire loyalty that lives on after the transaction is made? It was the main question put to a panel of payments and customer-facing professionals who told Karen Webster that the “old” ways of doling out rewards, on a merchant-by-merchant, point-by-point basis — even with thresholds in place before redemption — no longer applies.

Leverage 118
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Digital-First Economy Redefines Retail And Consumer Behavior

PYMNTS

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. The numbers speak for themselves. PYMNTS research on consumer shopping habits showed that 24 percent of all consumers say they have taken at least one of their routine shopping activities online and do not plan to revert to shopping in stores for this activity, even after the pandemic is over.

Retail 118
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Putting Subscription Commerce’s ‘Get, Keep and Grow’ Playbook To Work

PYMNTS

In the beginning, there were bundles. Then came unbundling, followed not long after by the introduction of “rundles,” or recurring revenue bundles. And now, thanks to a global pandemic that has pushed more business online, tightened wallets and compressed delivery times, the retail landscape has undergone huge changes in a relatively short amount of time.

Retail 116
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Amex: Three Skills That Helped SMBs Navigate 2020’s Digital Shift

PYMNTS

The year 2020 has been a wild ride, and certainly one for the books in just about every corner of the commerce ecosystem. In fact, Kathleen Fiorello , head of U.S. partner acquisition and global capabilities at American Express , told PYMNTS in a recent Masterclass discussion that if she had to reduce the year to a single theme for the commerce ecosystem, it would likely be all about adapting rapidly to change.

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CFPB Settles Student Loan Case With Discover For $35 Million

PYMNTS

The Consumer Financial Protection Bureau (CFPB) has settled with student loan servicers Discover Bank , The Student Loan Corporation and Discover Products (collectively Discover) in a 2015 case for unlawful practices, and Discover will have to pay $10 million in customer redress, a press release says. The case stems from an earlier order from CFPB based on finding that Discover had been misstating the minimum amounts due on billing statements along with tax info customers needed to help get fede

Education 114
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Solve Your Firm's Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.