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An Interview with Jamie Cousin, FP&A Manager at ServiceMaster. What exactly leads to customer loyalty – and what can the business do to increase it? The FP&A team at ServiceMaster is searching for answers deep in the individual experiences and purchase histories of over 2 million customers with assistance from the new Artificial Intelligence capabilities embedded in Jedox software.
Cybersecurity is one of the main tasks in the world of digital commerce and payments, and it’s a task that is getting more attention from consumers, companies, regulators and others. But there’s a big problem in this realm — a shortage of cybersecurity experts, the people with the training and expertise to defend retail and payments from increasingly sophisticated online criminals.
Uber is expanding its services and moving toward providing financial products, according to a report by CNBC. The company has reportedly been hiring numerous product managers and engineers. Its new FinTech team could ultimately have more than 100 workers. Uber is taking advantage of New York’s talent pool in the financial department, which has more depth in the San Francisco sector.
Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.
Thailand’s Siam Commercial Bank won’t be using Ripple’s XRP technology despite earlier announcements of such plans. According to reports in BlockTribune on Monday (June 10), Siam Commercial Bank (SCB) retracted a previous statement that it was planning to integrate use of Ripple’s XRP token to power cross-border B2B payments.
The traditional method of finding a lost pet worked well enough. A distraught owner might tape or staple some homemade signs around the neighborhood, knock on doors, put out some favorite treats on the porch or lawn, and perhaps even pray and check the bank account in hopes of offering a monetary reward. Still, that seems so old-fashioned in this digital age — at least according to Andrea Chavez, Founder of Pawscout , a company whose signature product is a Bluetooth-enabled tag that not only hel
The traditional method of finding a lost pet worked well enough. A distraught owner might tape or staple some homemade signs around the neighborhood, knock on doors, put out some favorite treats on the porch or lawn, and perhaps even pray and check the bank account in hopes of offering a monetary reward. Still, that seems so old-fashioned in this digital age — at least according to Andrea Chavez, Founder of Pawscout , a company whose signature product is a Bluetooth-enabled tag that not only hel
The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. Science and invention are collective pursuits. Imagination and epiphany still have their roles, but it’s less about “eureka moments” than the steady, data-focused march of daily progress.
In the world of physical retail, finding a product to buy is rather straightforward: People go to stores, find something that suits their needs, pay for it and take it home. In an online retail world, the search and discovery process is vastly different, and merchants are competing for eyeballs — and conversions — in a much more dynamic setting. A well-stocked virtual store is nothing unless a consumer can find it, and the products it is selling on those virtual store shelves.
Amazon is linking with Synchrony Financial to offer a new credit card for Amazon Prime members who have bad credit. As reported Monday (June 10), the card, known as “Amazon Credit Builder” will let users build up their credit profiles through the use of a secured card, and the firms also will offer budgeting tools. Upon establishing credit, those users can obtain other Amazon cards, which may be unsecured cards.
International Monetary Fund Managing Director Christine Lagarde issued a warning over the weekend about the impact artificial intelligence may have on the financial system across the globe. Reuters reported Lagarde said that technology companies’ use of big data and AI i ncreases big tech companies’ dominance in the mobile payments market, which could result in policymakers around the world rethinking how they regulate the banking system and how they ensure financial settlements are made safely
In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.
In early May, Mastercard , in partnership with SEDESSON, the Mexico state agency for social benefits, and Edenred Bank, announced a first-of-its-kind test in Mexico’s Sonora state – the first regional test of biometric card technology in national history. It was a launch supported by background efforts in developing biometric cards that have been three or four years in the making, as Mastercard’s Executive Vice President of Identity Solutions Bob Reany told Karen Webster in a recent conversation
For blockchain technology, the crux of many of its purported benefits for the enterprise is its decentralized nature, which, proponents of distributed ledger technology (DLT) have said, promotes visibility and makes it more difficult for data to be manipulated. The security benefits of decentralization make blockchain an attractive fit in corporate finance.
Electronic invoicing and settlement solutions provider PayCargo, which targets the shipping and logistics industry, will integrate payments processing into Unisys Corporation’s Digistics solution, the companies announced this week. A press release issued Monday (June 10) said PayCargo’s payment processing services will be added into air cargo management platform Digistics, enabling corporate users to process payments in real time, as well as to create and schedule payments.
Retail is getting more visual, and that stands to be the case for locally-focused merchants as they compete for attention and consumer dollars with the likes of Amazon and Walmart. Indeed, augmented reality is among the tools that local retailers look ready to adopt for further use. According to one recent report , augmented reality, or AR, “has lots of implications for local commerce.
Our 2025 Center Travel Survey is clear: as corporate travel increases, so does corporate credit cards distribution, and a rise in off-platform travel booking. This 61% rise causes various challenges: compliance, spend control, reporting problems, and a lack of visibility across organizations. To evolve with the ever-changing needs of travelers, decision-makers need a better solution.
G20 finance ministers and central bank governors have requested that the Financial Stability Board ( FSB ), as well as global standard-setting organizations, work together to monitor risks around crypto assets. “While crypto assets do not pose a threat to global financial stability at this point, we remain vigilant to risks, including those related to consumer and investor protection, anti-money laundering (AML) and countering the financing of terrorism (CFT),” said the joint statement, accordin
Airbnb is reportedly complying with a New York City subpoena that wants information about some of its listings, according to reports. The online housing marketplace is giving anonymized data on hosts and listings from the start of last year through Feb. 18 of this year. The data has listings that lasted less than 30 days that offered customers the whole home, multiple rooms or shared rooms in the same residence.
In the era of streaming entertainment and online news, the number of companies providing digital platforms for content is on the rise. And consumers now have a plethora of choices at their disposal, which creates competition in a space where platforms such as Apple Music and Spotify are looking to attract the same users. But subscriptions also lets merchants to engage with their customers better regardless of the services or products they buy, according to the PYMNTS Subscription Commerce Tracke
A bit more than a month ago, Visa debuted Visa Next, a platform that offers a growing menu of beta application programming interfaces (APIs) that can be (and are being) used by issuers and issuer processors to build and test new digital-first products. The platform also serves as a “new destination” for viewing new and upcoming solutions in Visa’s pipeline.
Finance teams are balancing more than ever, but manual processes shouldn’t slow you down. In this ebook from BILL, discover how AI is transforming finance—automating AP, expense tracking, and document management to reduce errors, increase efficiency, and improve financial control. Learn how real companies are using AI-powered automation to streamline workflows, detect anomalies, and gain deeper insights.
To steal a line from the Marvel Universe, “with great power comes great responsibility.”. To steal another line from the Hippocratic oath, penned centuries ago, “first, do no harm.”. Those two maxims extend into the world of artificial intelligence (AI) — to the models built on machine learning and AI, and to the humans who come up with the models in the first place.
Netherlands-based Factris is launching an enhanced version of its Finance Automation for Business platform, the company announced Monday (June 10). The Finance Automation for Business, or FAB, platform, aims to connect Europe-based small and medium-sized businesses (SMBs) with financial management solutions including invoice financing and factoring tools.
Apple Pay has added support for users in the Netherlands and also expanded services for Revolut users , according to reports. The service launched in Luxembourg and Hungary last month, and on Tuesday (June 11) in the Netherlands. All Apple Watch, iPad, Mac and iPhone users can use the service wherever it’s accepted. Apple Pay is supported in the Netherlands by ING, but it’s not clear whether any other banks in the country will support it.
Three percent of, well, anything is not a lot. It seems an especially low number when considering this stat: Only 3 percent of companies meet customer demands for instant business-to-consumer (B2C) payments. How about a bigger number, though equally disquieting? As much as 80 percent of firms still rely on paper checks when it comes to making business-to-business (B2B) payments.
Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, emails, and shared drives no longer need to slow you down. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.
Bento for Business, a B2B payments company, has introduced a new product called Bento Pay, a digital payments solution that “eliminates the need to write checks and gives businesses the ease and security of paying any supplier confidentially, regardless of their digital payment preferences,” according to a release by the company. Speaking at the CB Insights Future of FinTech conference, Bento for Business Co-founder and CEO Farhan Ahmad said the company’s direct-to-payee solution can handle frag
The new 5G mobile network technology is getting its first deployments, but that’s not the only communications game in town. A technology that tracks lost scooters people rent could play a role in the coming years in digital retail and payments, at least going by recent reports. The innovation — and potential disruption — stems from a company called Helium , which describes itself as a peer-to-peer wireless network.
Security researchers have revealed another cryptocurrency mining malware that has already installed itself on Oracle servers. According to The Next Web , the malware attacks Oracle WebLogic Servers to install a Monero cryptocurrency mining bot. It is able to stay hidden because the malicious code is obscured in certificate files, and, therefore, can go undetected by firewalls and antivirus software.
For the last several weeks, and for a few more to come, students at the nation’s high schools and colleges are donning their gowns and mortarboards and collecting their diplomas. For many of those getting university degrees, the day comes with mixed emotions, because the real world has finally come to call. Finding a job, being solely responsible for one’s own household provisions and making student loan payments are about to become first-time features of many lives.
Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.
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