November, 2017

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UPS Hits Retailers With Holiday Shipping Fee Surprise

PYMNTS

With the holiday shopping season in full swing, retailers are facing a new challenge: extra shipping fees during the busiest weeks. The Wall Street Journal reports that United Parcel Service (UPS) is adding on a surcharge to packages shipped to homes around Black Friday and the week before Christmas in a move to compel retailers to send their orders outside those peak periods.

Retail 86
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3 strategies for building an analytics-driven sales organization

Anaplan

Today’s sales environment is being radically transformed by new and disruptive technologies. In a recent webinar, “The future of sales and how big shifts will impact your sales organization,” I joined principal Brandon Kulik and senior manager Simmi Mehta from Deloitte Consulting LLP’s sales force effectiveness practice to discuss key technology disrupters and their consequences. read more ?.

Sales 65
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Building A Faster, Safer Network On The Blockchain

PYMNTS

When it comes to business, it’s no secret the competition is fierce. But in an increasingly interconnected world, even competing companies need to collaborate. Rival banks and financial institutions (FIs) need to work together to serve customers and transfer money between banks. Car dealers need parts from competing suppliers and manufacturers to keep repair shops and vehicles running without a hitch.

B2B 86
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Real-Time Payments Successfully Gets Through Its First Test Drive

PYMNTS

The U.S.’s first new payment and clearing system in more than 40 years is up and running. At 4:59:40 p.m. on Monday, $3.50 was moved between accounts at two different banks (there was only one customer with two bank accounts) via RTP, the name for a new “Real-Time Payments” system set up by The Clearing House. All in all, the transfer took three seconds — as opposed to the hours or days more typically associated with an ACH transfer.

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From Start to Scale: Driving Growth Through Seamless Payments Implementation

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

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Investors Tap Into The Promise Of High-Tech Data Analytics In The Enterprise

PYMNTS

It was a busy time for B2B venture capital this week, and while funding ranged across verticals from expense management to SaaS, there was a clear theme in investment rounds: high-tech data analytics. Startups deploying machine learning and artificial intelligence (AI) capabilities are focused on improving corporate processes — from identifying fraud to testing software to managing employee effectiveness.

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A Holly, Jolly – And Connected – Christmas

PYMNTS

There will certainly be many sales to choose from once the Thanksgiving dinner dishes have all been cleared and the Black Friday festivities begin at retail locations nationwide. But this year, there is something slightly different in the mix. We are about to have a very connected Christmas. Or, more appropriately, a very connected New Year – on the assumption that most people will be shopping for gifts that won’t get their first official test drives until the last week of 2017.

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Amex Looks To RippleNet To Innovate B2B Payments

PYMNTS

American Express is the latest financial company to become a member of RippleNet, the blockchain network operated by Ripple that provides real-time, business-to-business (B2B) global payments. On its website , Ripple said American Express joins Credit Agricole, Airwallex and Cuallix, among others. According to Ripple, American Express FX International Payments will partner with Santander U.K. to create a transaction channel between the U.S. and U.K. for the first time.

B2B 72
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Fiorano Introduces PSD2 Platform For Banks

PYMNTS

With Europe only weeks away from PSD2 taking effect, Fiorano Software is debuting its solution for financial institutions (FIs) in the region to comply with the directive. The company revealed its new solution on Monday (Nov. 20), Fiorano PSD2, a platform for FIs across the EU to ensure compliance with PSD2, built on the company’s existing API Management capabilities and banking integration management tools.

Banking 72
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Toys That Have Stood The Test Of Time

PYMNTS

Peak toy season is upon us. Over the next six weeks, 40 to 60 percent of American consumers will purchase at least one toy during the holiday season. As a rule, toys are a bit like potato chips – it’s hard to stop once you’ve started. Some of those toys will be for children and some will be for the adults themselves (admit it, you’re thinking about getting a new lightsaber), but on average Americans buy between $25 and $30 billion in toys per year, according to The Toy Association.

Math 71
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Top Corporate Treasurers Already Switching FIs To Gain FinTech Tools

PYMNTS

A new report by business banking market research and analysis firm East & Partners suggests corporations aren’t opposed to changing banks as a direct result of new FinTech solutions businesses want to use. Researchers announced East & Partners’ new report, “Financial Technology and the Corporate,” on Monday (Nov. 13). In a survey of corporate treasurers and CFOs at top corporations around the globe, 13 percent said they had already partially or totally switched their financia

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NEW INSIGHT: How Budget-Conscious Banks Can Smarten Up Security

PYMNTS

Fraudsters launching forays against financial institutions (FIs) is a tale as old as, well, financial institutions. For the honest banker, there’s a constant need to upgrade defenses and proactively fend off attacks. But not everybody has the resources for a complete cybersecurity makeover — or the $100,000 to sweep a successful hack under the rug. Such resource and budget constraints may be the reason why, even as artificial intelligence (AI) and machine learning are enjoying high adoption rate

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U.S. Consumers Favor Small Biz Over Big Malls

PYMNTS

Good news for small- and medium-sized businesses (SMBs): Spending growth at mom and pop shops has outpaced that of the big chains in both of the past two years. According to Bloomberg reports on Wednesday (Nov. 22), purchasing patterns research from Sarah Quinlan, senior vice president at payment processing giant Mastercard Inc., found that when Americans aren’t shopping online, they’re looking for more personal connections and the advice they can receive from local SMBs.

Retail 66
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In The UK, Cash And Contactless Are Vying To Stay On Top

PYMNTS

When the limit on contactless payments in the U.K. was raised in 2016 from £20 to £30, the overall volume of contactless payments tripled. While, for many industry spectators, the growth in volume of contactless payments equated to a correlating drop in cash use, the actual numbers reveal that despite a growth in competition from alternate payment forms, cash is continuing to hold its ground.

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Avoiding Lease Accounting Pitfalls in 2025: Lessons Learned from Spreadsheet Errors

Speaker: Abdi Ali, Sr. Lease Accounting Consultant

Join this insightful webinar with industry expert Abdi Ali, who will discuss the challenges that can arise from managing lease accounting with spreadsheets! He will share real-world examples of errors, compliance issues, and risks that may be present within your spreadsheets. Learn how these tools, while useful, can sometimes lead to inefficiencies that affect your time, resources, and peace of mind.

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With PSD2 Weeks Away, Banks Realize Not All Their Problems Can Be Solved Via API

PYMNTS

With Europe just weeks away from PSD2 coming into effect, banks across the region are gearing up to get on-board with one of the regulation’s main objectives: to promote open banking and stir up competition and innovation in the financial services market. FIs around the globe may be flocking to APIs and embracing the open banking concept today, but just a few months ago – says Marten Nelson, co-founder and VP of marketing for Token, Inc. – the banks weren’t having it. “If you h

Banking 65
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Google Shuts Off Flight Fare Search API

PYMNTS

Google announced that it will be shutting off developer access to its QPX Express API service, which automates data for airfare search engines. According to a news report from The Verge , the move could affect third-party travel sites, such as Orbitz and Expedia. It’s also a sign that Google is becoming increasingly interested in competing with the big names in travel services.

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Wells Fargo Settles With SEC Over AML Reporting

PYMNTS

Wells Fargo Advisors and the Securities and Exchange Commission (SEC) reached a settlement this week resolving charges that the bank dropped the ball in reporting suspect activities pertaining to money laundering for several years. According to a MarketWatch report published Tuesday (Nov. 14), though broker-dealers are required to file suspicious activity reports (SARs) to the U.S.

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Forever 21 Stores Hacked

PYMNTS

Fashion retailer Forever 21 revealed that it has suffered a data breach at some of its stores. According to news from Fortune , customer payment card information was compromised at certain point of sale devices in stores when the encryption on those devices was not operating. The company, which operates more than 815 stores in 57 countries, did not say which specific locations were affected.

Retail 60
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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Taking A Credit-First Approach To Alt Lending 

PYMNTS

Those who are fortunate enough to have access to credit often take it for granted. Imagine if your car broke down, your child needed school supplies or your father passed away and you couldn’t afford the funeral, but banks didn’t want to work with you because you either had bad credit or none at all. What would you do? Many would turn to family or friends for an informal loan, while others would be too proud to do so.

Finance 57
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Samsung Pay: From Mobile Payment Method To Commerce Enabler

PYMNTS

Two years ago, when Samsung Pay entered the mobile payments scene, it did what Apple and Android a year before it had not: It made mobile payment capabilities at the physical point of sale (POS) more or less ubiquitous right out of the gate. This new digital way to pay was made possible via technology that Samsung acquired, called “magnetic secure transmission” — MST — the very same technology that enables merchant point-of-sale terminals to accept a mag stripe card for payment.

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Axis Bank Launches Global, Real-Time Payment Service With Ripple

PYMNTS

India’s Axis Bank has launched its instant, cross-border payments solution less than a year after announcing a collaboration with blockchain technology firm Ripple. The bank announced news on Monday (Nov. 27) that its global payments service, which uses Ripple’s blockchain infrastructure, is now up and running. Retail customers can receive payments from the UAE’s RAKBANK using the platform, while corporate clients in India can receive payments from Singapore’s Standard Chartered Bank in real-tim

Banking 56
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Moving Beyond The Confines Of Omnichannel

PYMNTS

Is omnichannel enough? The classic definition, of course, is approaching sales from multiple angles: in-store, desktop, mobile devices, etc. But is it enough? After all, the omnichannel undertaking is usually one that involves a company branching out beyond what might be its traditional engagement with consumers. Consider the brick-and-mortar firm that looks to gain attention from online offerings, or Amazon’s own forays into bookstores and physical outlets.

Retail 56
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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People-Free: The Fast-Growing Trend In Fast Casual

PYMNTS

When customers are feeling hungry — maybe even a little hangry — the fewer obstacles between them and food, the better. Waiting in line? Talking to a human cashier? Too much hassle. Just get them those calories, stat. Alright, so maybe it’s not always quite so dramatic, but it’s certainly true that customers seem more and more willing to forego human interaction in fast food and fast casual dining environments.

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Taking The Pain Out Of Group Outings

PYMNTS

[link]. Every group of friends has a social director, Fevo CEO Ari Daie told Karen Webster in this week’s Matchmakers conversation – that one person who organizes the cats and gets a group of otherwise passive adults organized for a game, concert or weekend trip. This person’s life, Daie noted, is full of friction. They have to organize the group, figure out when everyone is free, what they want to pay for tickets and then how to purchase that block of tickets for the group.

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QuickBooks Fuels Growth As Intuit Surpasses Q1 Targets

PYMNTS

Intuit announced its Q1 FY2018 earnings this week, posting better-than-expected results for the firm and highlighting growth fueled by QuickBooks. “We are off to a strong start growing first-quarter revenue 14 percent and exceeding our overall financial targets,” Intuit chairman and chief executive officer Brad Smith said in a statement.

Numbers 55
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What Walmart’s Resurgence Means For Retail And The “Pays”

PYMNTS

Accomplished public intellectual and post-Keynesian economist John Kenneth Galbraith was well-known for four things. He didn’t think much of math and science — rather unusual given his choice of a profession that uses complicated math formulas to communicate. His economic principles were what inspired President Lyndon B. Johnson to kickstart the now-controversial “War on Poverty” program in the 1960s — a series of programs intended to end poverty and racial injustice.

Retail 54
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Solve Your Firm's Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.