April, 2017

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Chatbot Tracker: Helping Productivity

PYMNTS

Chatbots have moved into a unique position over the past few years. Rather than using chatbots to resolve customer service issues solely on company websites or for inside use at organizations, businesses have begun branching out to help optimize both internal and external organizational needs. While chatbots may be traditionally thought of as the standard instant message chat windows, they have evolved to meet the needs of today’s fast-paced consumer.

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Massachusetts Bay Transportation Authority Selects Reval for Treasury Management

Reval

Greater Boston public agency connects treasury, banking and payments in the cloud. New York – April 11, 2017 – Greater Boston’s public transportation agency, the Massachusetts Bay Transportation Authority (“MBTA”), is automating its treasury management function using Reval, the leading Software as a Service (SaaS) solution for treasury and risk management.

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NEW REPORT: As Business Priorities Shift, APIs Go White-Hot

PYMNTS

Are the stars aligning for companies to make API investment a top priority? The April B2B API Tracker™ looks at how companies engaged in cross-border trade are turning to API solutions to reduce the friction that some players encounter when engaged in cross-border trade. A Passport to Simpler X-Border B2B Payments. Over the past few weeks, several companies made investments in APIs with a focus on improving the flow of cross-border trade.

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Rue21, mode.ai Launch Virtual Stylists Via Facebook Messenger

PYMNTS

Facebook’s annual developer conference F8 is seeing its fair share of chatbot integration announcements. Now the fashion world is taking center stage as both Rue21 and mode.ai announce their plans for a virtual stylist offering through Facebook’s Messenger app. While Rue21 is working with artificial intelligence–driven shopping bot provider mode.ai to take advantage of Facebook’s newly launched Chat Extensions feature, mode.ai also announced its plans for its own integration.

Retail 78
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The Growth Architect: How Financial Leaders are Unlocking Potential

Speaker: Ashley Harlan, MBA

What if your role as a fractional CFO went beyond operational support to actively shaping the future of your clients’ businesses? 💼 ✨ In this session, discover how fractional finance professionals can position themselves as architects of growth, guiding their clients toward sustainable success and preparing them for full-time financial leadership.

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RegTech, AI Fuel Strong B2B FinTech Numbers

PYMNTS

Good news emerged from the U.S. venture capital sphere this week: VC funding for FinTech startups in Q1 alone hit $1.2 billion, found a new report from KPMG. Analysts said the industry has seen its highest venture capital activity since Q1 of 2016, fueled by focus on late-stage investment rounds. “The U.S. leads the rest of the world in the total value of FinTech investment due to the large amount of funds available to invest in the market, with investors focusing on late-stage, clear front-runn

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VC Funds Adding More Cash For Future Funding

PYMNTS

It was a fairly quiet week for B2B startups on the venture capital front: Just three companies landed funding, all of which in the U.S., totaling $26 million. One startup focusing on enterprise cybersecurity blew the competition out of the water, accounting for nearly 80 percent of the total funds raised. And investment plans are looking up, with two venture capital funds announcing their own latest raises headed toward the B2B FinTech space in the future.

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Samsung Galaxy S8 Drops In U.S. — And The Complaints Begin

PYMNTS

For Samsung, the big day is here in the U.S. — the new flagship phone, the Galaxy S8, will hit U.S. shores today. After the very public fail of the S7 — and the costly product recall that followed — the launch is being watched with great interest segment-wide. So of course, the complaints are rolling in — though the good news is that this time they are far less serious than spontaneous combustion.

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Hollywood’s Newest Special Effect, Digital Banking?

PYMNTS

From phone support and mobile apps to ATMs and chatbots — when it comes to customer service, banking automation has come a long way. However, the one missing piece that these automated banking features lack is a real human being to interact with during a transaction. That’s something that Soul Machines, a New Zealand-based startup, is hoping to change.

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Ixaris Adds Competition To B2B Payments Innovation

PYMNTS

Last year, payments technology company Ixaris announced it would spin off some of its operations to form a separate unit dedicated to B2B payments. Now, the company is exploring the B2B payments space even further. The company launched its OPC Live! Innovation Challenge this week at the Innovative Finance Global Summit, held in London, Ixaris said Tuesday (April 11).

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2025 Payroll Calendar Templates (Biweekly, Semi-Monthly, and Monthly)

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

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Why Omnichannel Still Trips Up B2B eCommerce

PYMNTS

Consumers and business buyers alike are placing new pressures on merchants and their supply chains. The rise in omnichannel B2B and B2C eCommerce has, for some companies, created a disconnect in the product content viewed by buyers and a lack in product information management across sales channels means money lost. According to new data from 1WorldSync, almost half of surveyed merchants and suppliers have lost at least $1 million because of this challenge of omnichannel sales — and more than a t

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Apexx Organizes Merchant Solutions Marketplace

PYMNTS

Apexx, a FinTech startup, is reportedly launching in London, aiming to create a transparent marketplace in which merchants can browse and plug into competing services for a network of acquirers and payment brands. In a report , Apexx said with its platform, merchants can see how the costs compare from one payment brand to the next and get advice on the payment providers that would be best suited for the merchant.

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NY Cybersecurity Standards Loom, With Enterprises At The (Un)Ready?

PYMNTS

In the effort to shore up cyber defenses among financial companies, regulations are looming in New York state. Beginning this spring, and in staggered increments from March, when the regulations went into effect, the New York State Department of Financial Services (NYDFS) has mandated new practices and protocols for firms within insurance, banking and financial services.

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Blockchain Tracker: Blockchain’s Role In Digital Advertising

PYMNTS

Although it’s still in its infancy stage of being used outside of the financial arena, blockchain technology is slowly showing signs of impacting other industries. On the tip of everyone’s tongue in the digital advertising arena is blockchain technology. Just as recent as this January , ethereum-based blockchain technology company adChain partnered up with decentralized application studio ConsenSys with the goal of specifically developing a blockchain solution for the online advertising industry

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From Start to Scale: Driving Growth Through Seamless Payments Implementation

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

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Hacker Tracker: U.S. Most Willing To Pay On Ransomware

PYMNTS

The U.S. was the number one target for ransomware last year. Its end users were also the most willing to pay. This according to the latest volume of the Internet Security Threat Report published today by software company and security product provider Symantec. In an interview with PYMNTS’ Karen Webster, Kevin Haley, director of Symantec Security Response, spoke to the many ways in which 2016 was a landmark year in cybercrime, where threat vectors point in the future and what’s being done to try

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Using Blockchain To Build Up Smart Cities

PYMNTS

Dubai is one of the fastest-growing regions in the world and has big ambitions to become a global tech hub. The young country is working to address the inefficiencies that can arise with increased growth. With comparatively less red tape in the way as compared to many other cities, Dubai is able to implement smart city-type technologies in order to continue pushing digital development in many areas.

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India’s Ecommerce Impact Is Tiny But Not For Long

PYMNTS

India has been the next bastion of growth for eCommerce companies, including Amazon and Alibaba, but the market is still in its infancy, accounting for just 1 percent of the world’s spending online. That’s according to Seeking Alpha which, in a broad report looking at the state of eCommerce in India, said the low penetration rate of eCommerce in the country is mainly due to the low number of Internet users compared to its total population.

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Warby of X: Using Quality To Support Online Mattress Buying

PYMNTS

Oftentimes the best ideas come from trying to solve a problem. And when that problem is a personal one, the drive to create an innovative solution that actually works is even stronger. For Marc Werner, founder and CEO of Nature’s Sleep , this meant making a mattress that actually helped him get a good night’s sleep, despite dealing with chronic neck and back pain.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How DocuSign Turns Contracts Into Commerce

PYMNTS

Everyone knows the convenience of reviewing and signing a document anywhere at any time online, even on mobile devices. But for payments that might accompany those contracts — such as security deposits or escrow payments — documents remain separate and therefore a separate transaction. It was a friction that Woody Levin, DocuSign vice president of Growth/Consumer, decided to investigate.

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Today In Data: Most Willing To Pay Ransomware

PYMNTS

In terms of the country most willing to pay ransomware money, the United States came out on top. It’s not only the most willing payee, but it’s also the most targeted country in the world. According to software company and security product provider Symantec’s Internet Security Threat Report , ransomware attacks intensified in size, number and type. Here are the numbers: 100 | Amount of new malware families launched in 2016. 36 percent | Global increase in ransomware attacks. 266 percent | Inc

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UK’s FCA Sees Record Complaints In Latter Half Of 2016

PYMNTS

U.K. consumers lodged 3.04 million complaints in the second half of 2016 concerning financial products. This according to figures published yesterday by the Financial Conduct Authority (FCA), the U.K.’s financial watchdog. In its figures, the FCA noted that total complaints were higher in the second half of 2016 compared to the first — when 2.05 million were recorded — in part because the organization changed its recording process.

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Uber Of X: goPuff Is The Uber Of Convenience Store Items

PYMNTS

Making a run to the corner store for one item, or even a few small items, can sometimes be a difficult feat to accomplish. Whether it’s lack of time in a busy schedule, transportation issues, proximity to a good store or just plain, “I’m going to stay home in my PJs and not do anything” laziness, convenience store runs can sometimes be more trouble than they’re worth.

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Avoiding Lease Accounting Pitfalls in 2025: Lessons Learned from Spreadsheet Errors

Speaker: Abdi Ali, Sr. Lease Accounting Consultant

Join this insightful webinar with industry expert Abdi Ali, who will discuss the challenges that can arise from managing lease accounting with spreadsheets! He will share real-world examples of errors, compliance issues, and risks that may be present within your spreadsheets. Learn how these tools, while useful, can sometimes lead to inefficiencies that affect your time, resources, and peace of mind.

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New Study Shows Many Companies Not Meeting Customer Expectations

PYMNTS

Talend, a leader in cloud and big data integration software, announced in a press release the results of an international consumer and IT business survey that reveals a surprising gap between customer expectations and what organizations are actually providing. With industry research suggesting businesses are losing $62 billion per year through poor customer service, this information can help companies figure out where they are falling short.

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Hacker Tracker: New Threats And Old Classics

PYMNTS

Cybercriminals certainly had a habit of churning out headline-worthy attacks in 2016 — from the Mirai botnet’s infamous distributed-denial-of-service attacks on domain directory Dyn and the DNC hack to hackers targeting the SWIFT interbank system. With these and other high-profile cases, the world became acutely aware of vulnerabilities in the digital realm.

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Man Accused Of Massive Yahoo Hack In US Denied Bail In Canada

PYMNTS

The man accused of being involved in a massive hack of Yahoo email accounts was denied bail in Canada, delaying U.S. plans to have him extradited. According to Reuters , prosecutors argued that Karim Baratov, a Canadian citizen who was born in Kazakhstan, posed a flight risk. Baratov will now remain in Canadian custody until his next bail hearing at the end of May, with sources saying that the attorney general of Canada will be ready to proceed with an extradition hearing by June 12.

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BBVA Eyes B2B With First Real-Time Blockchain Payments

PYMNTS

Spain’s number-two bank, Banco Bilbao Vizcaya Argentaria, or BBVA, said Friday (April 21) that it has successfully completed its first cross-border payment using blockchain technology from Ripple. According to reports , BBVA transferred 50 payments in euro from Spain to Mexico, with the transaction taking only a few seconds. According to the bank, these transactions would typically take days.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.