PYMNTS

APRIL 25, 2017

Chatbots have moved into a unique position over the past few years. Rather than using chatbots to resolve customer service issues solely on company websites or for inside use at organizations, businesses have begun branching out to help optimize both internal and external organizational needs. While chatbots may be traditionally thought of as the standard instant message chat windows, they have evolved to meet the needs of today’s fast-paced consumer.

Data Analysis 79

Data Analysis Communication Technology eCommerce 79

Reval

APRIL 10, 2017

Greater Boston public agency connects treasury, banking and payments in the cloud. New York – April 11, 2017 – Greater Boston’s public transportation agency, the Massachusetts Bay Transportation Authority (“MBTA”), is automating its treasury management function using Reval, the leading Software as a Service (SaaS) solution for treasury and risk management.

Transportation 52

Transportation Treasury Risk Management Forecasting 52

PYMNTS

APRIL 12, 2017

Are the stars aligning for companies to make API investment a top priority? The April B2B API Tracker™ looks at how companies engaged in cross-border trade are turning to API solutions to reduce the friction that some players encounter when engaged in cross-border trade. A Passport to Simpler X-Border B2B Payments. Over the past few weeks, several companies made investments in APIs with a focus on improving the flow of cross-border trade.

B2B 79

B2B Treasury Investments Startups 79

PYMNTS

APRIL 20, 2017

Facebook’s annual developer conference F8 is seeing its fair share of chatbot integration announcements. Now the fashion world is taking center stage as both Rue21 and mode.ai announce their plans for a virtual stylist offering through Facebook’s Messenger app. While Rue21 is working with artificial intelligence–driven shopping bot provider mode.ai to take advantage of Facebook’s newly launched Chat Extensions feature, mode.ai also announced its plans for its own integration.

Retail 78

Retail Planning 78

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

Investments

PYMNTS

APRIL 28, 2017

Good news emerged from the U.S. venture capital sphere this week: VC funding for FinTech startups in Q1 alone hit $1.2 billion, found a new report from KPMG. Analysts said the industry has seen its highest venture capital activity since Q1 of 2016, fueled by focus on late-stage investment rounds. “The U.S. leads the rest of the world in the total value of FinTech investment due to the large amount of funds available to invest in the market, with investors focusing on late-stage, clear front-runn

B2B 77

B2B Numbers Startups Invoicing 77

PYMNTS

APRIL 21, 2017

It was a fairly quiet week for B2B startups on the venture capital front: Just three companies landed funding, all of which in the U.S., totaling $26 million. One startup focusing on enterprise cybersecurity blew the competition out of the water, accounting for nearly 80 percent of the total funds raised. And investment plans are looking up, with two venture capital funds announcing their own latest raises headed toward the B2B FinTech space in the future.

B2B 76

B2B Startups Manufacturing Investments 76

PYMNTS

APRIL 21, 2017

For Samsung, the big day is here in the U.S. — the new flagship phone, the Galaxy S8, will hit U.S. shores today. After the very public fail of the S7 — and the costly product recall that followed — the launch is being watched with great interest segment-wide. So of course, the complaints are rolling in — though the good news is that this time they are far less serious than spontaneous combustion.

Technology 73

Technology 73

PYMNTS

APRIL 19, 2017

From phone support and mobile apps to ATMs and chatbots — when it comes to customer service, banking automation has come a long way. However, the one missing piece that these automated banking features lack is a real human being to interact with during a transaction. That’s something that Soul Machines, a New Zealand-based startup, is hoping to change.

Banking 72

Banking Technology Communication Accounting 72

PYMNTS

APRIL 12, 2017

Last year, payments technology company Ixaris announced it would spin off some of its operations to form a separate unit dedicated to B2B payments. Now, the company is exploring the B2B payments space even further. The company launched its OPC Live! Innovation Challenge this week at the Innovative Finance Global Summit, held in London, Ixaris said Tuesday (April 11).

B2B 70

B2B Compliance Securities Finance 70

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

PYMNTS

APRIL 24, 2017

Consumers and business buyers alike are placing new pressures on merchants and their supply chains. The rise in omnichannel B2B and B2C eCommerce has, for some companies, created a disconnect in the product content viewed by buyers and a lack in product information management across sales channels means money lost. According to new data from 1WorldSync, almost half of surveyed merchants and suppliers have lost at least $1 million because of this challenge of omnichannel sales — and more than a t

B2B 70

B2B eCommerce B2C Sales 70

PYMNTS

APRIL 28, 2017

Apexx, a FinTech startup, is reportedly launching in London, aiming to create a transparent marketplace in which merchants can browse and plug into competing services for a network of acquirers and payment brands. In a report , Apexx said with its platform, merchants can see how the costs compare from one payment brand to the next and get advice on the payment providers that would be best suited for the merchant.

Startups 66

Startups eCommerce Retail Banking 66

PYMNTS

APRIL 18, 2017

In the effort to shore up cyber defenses among financial companies, regulations are looming in New York state. Beginning this spring, and in staggered increments from March, when the regulations went into effect, the New York State Department of Financial Services (NYDFS) has mandated new practices and protocols for firms within insurance, banking and financial services.

Compliance 66

Compliance Securities Communication Banking 66

PYMNTS

APRIL 28, 2017

Although it’s still in its infancy stage of being used outside of the financial arena, blockchain technology is slowly showing signs of impacting other industries. On the tip of everyone’s tongue in the digital advertising arena is blockchain technology. Just as recent as this January , ethereum-based blockchain technology company adChain partnered up with decentralized application studio ConsenSys with the goal of specifically developing a blockchain solution for the online advertising industry

Advertising 64

Advertising Budgeting Startups Technology 64

Speaker: Abdi Ali, Sr. Lease Accounting Consultant

Join this insightful webinar with industry expert Abdi Ali, who will discuss the challenges that can arise from managing lease accounting with spreadsheets! He will share real-world examples of errors, compliance issues, and risks that may be present within your spreadsheets. Learn how these tools, while useful, can sometimes lead to inefficiencies that affect your time, resources, and peace of mind.

Accounting

PYMNTS

APRIL 28, 2017

The U.S. was the number one target for ransomware last year. Its end users were also the most willing to pay. This according to the latest volume of the Internet Security Threat Report published today by software company and security product provider Symantec. In an interview with PYMNTS’ Karen Webster, Kevin Haley, director of Symantec Security Response, spoke to the many ways in which 2016 was a landmark year in cybercrime, where threat vectors point in the future and what’s being done to try

Leverage 62

Leverage Securities Numbers Banking 62

PYMNTS

APRIL 13, 2017

Dubai is one of the fastest-growing regions in the world and has big ambitions to become a global tech hub. The young country is working to address the inefficiencies that can arise with increased growth. With comparatively less red tape in the way as compared to many other cities, Dubai is able to implement smart city-type technologies in order to continue pushing digital development in many areas.

Leverage 62

Leverage Invoicing Technology Planning 62

PYMNTS

APRIL 28, 2017

India has been the next bastion of growth for eCommerce companies, including Amazon and Alibaba, but the market is still in its infancy, accounting for just 1 percent of the world’s spending online. That’s according to Seeking Alpha which, in a broad report looking at the state of eCommerce in India, said the low penetration rate of eCommerce in the country is mainly due to the low number of Internet users compared to its total population.

eCommerce 62

eCommerce Numbers Retail Marketing 62

PYMNTS

APRIL 6, 2017

Oftentimes the best ideas come from trying to solve a problem. And when that problem is a personal one, the drive to create an innovative solution that actually works is even stronger. For Marc Werner, founder and CEO of Nature’s Sleep , this meant making a mattress that actually helped him get a good night’s sleep, despite dealing with chronic neck and back pain.

eCommerce 61

eCommerce Marketing Sales Numbers 61

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Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

Reconciliations

PYMNTS

APRIL 28, 2017

Everyone knows the convenience of reviewing and signing a document anywhere at any time online, even on mobile devices. But for payments that might accompany those contracts — such as security deposits or escrow payments — documents remain separate and therefore a separate transaction. It was a friction that Woody Levin, DocuSign vice president of Growth/Consumer, decided to investigate.

Invoicing 60

Invoicing Securities Accounting Sales 60

PYMNTS

APRIL 28, 2017

In terms of the country most willing to pay ransomware money, the United States came out on top. It’s not only the most willing payee, but it’s also the most targeted country in the world. According to software company and security product provider Symantec’s Internet Security Threat Report , ransomware attacks intensified in size, number and type. Here are the numbers: 100 | Amount of new malware families launched in 2016. 36 percent | Global increase in ransomware attacks. 266 percent | Inc

Securities 60

Securities Numbers 60

PYMNTS

APRIL 27, 2017

U.K. consumers lodged 3.04 million complaints in the second half of 2016 concerning financial products. This according to figures published yesterday by the Financial Conduct Authority (FCA), the U.K.’s financial watchdog. In its figures, the FCA noted that total complaints were higher in the second half of 2016 compared to the first — when 2.05 million were recorded — in part because the organization changed its recording process.

Numbers 60

Numbers Accounting Finance 60

PYMNTS

APRIL 5, 2017

Making a run to the corner store for one item, or even a few small items, can sometimes be a difficult feat to accomplish. Whether it’s lack of time in a busy schedule, transportation issues, proximity to a good store or just plain, “I’m going to stay home in my PJs and not do anything” laziness, convenience store runs can sometimes be more trouble than they’re worth.

Startups 60

Startups Transportation Planning Retail 60

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Sales

PYMNTS

APRIL 28, 2017

Talend, a leader in cloud and big data integration software, announced in a press release the results of an international consumer and IT business survey that reveals a surprising gap between customer expectations and what organizations are actually providing. With industry research suggesting businesses are losing $62 billion per year through poor customer service, this information can help companies figure out where they are falling short.

Budgeting 59

Budgeting Investments Marketing Retail 59

Reval

APRIL 5, 2017

iTreasurer. Recent volatility has FX managers weighing the right time to use options and forwards. Click here for details >> The post Big FX Decisions: Options and Forwards and When? appeared first on Reval.

Risk Management 52

Risk Management 52

PYMNTS

APRIL 21, 2017

Cybercriminals certainly had a habit of churning out headline-worthy attacks in 2016 — from the Mirai botnet’s infamous distributed-denial-of-service attacks on domain directory Dyn and the DNC hack to hackers targeting the SWIFT interbank system. With these and other high-profile cases, the world became acutely aware of vulnerabilities in the digital realm.

Securities 57

Securities Leverage Technology 57

PYMNTS

APRIL 13, 2017

The man accused of being involved in a massive hack of Yahoo email accounts was denied bail in Canada, delaying U.S. plans to have him extradited. According to Reuters , prosecutors argued that Karim Baratov, a Canadian citizen who was born in Kazakhstan, posed a flight risk. Baratov will now remain in Canadian custody until his next bail hearing at the end of May, with sources saying that the attorney general of Canada will be ready to proceed with an extradition hearing by June 12.

Accounting 57

Accounting Planning 57

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

Marketing