May, 2019

article thumbnail

S&OP: the new era begins today

Anaplan

What if you walked into a company for a job interview and discovered that they were running their business with telegrams, rotary phones, typewriters, floppy disks, and dial-up Internet?

Sales 110
article thumbnail

Amazon Hit With Cyberattack; Money Stolen From Sellers

PYMNTS

Amazon was the target of an “extensive” cyberattack in which hackers stole money from merchant accounts and funneled them into their own, according to a report by Bloomberg. The attacks occurred between May and October of 2018. Amazon said the hackers compromised about 100 seller accounts, taking cash from either loans or sales and putting it into their own accounts.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

What is the Net Promoter Score?

The SaaS CFO

The Net Promoter Score, or NPS(®), is a customer satisfaction benchmark that rates the likely hood of your customer recommending your product or service to someone else. Your customer rates you on an NPS scale that begins at 0 (unlikely) and ends at 10 (likely). The scores are then transformed into a -100 to +100 […]. The post What is the Net Promoter Score?

article thumbnail

Seven Trends in Investment Management: Ronald N. Kahn

CFA Institute

Investment management is evolving into three distinct branches, says Ronald N. Kahn: indexing, smart beta/factor investing, and pure alpha.

article thumbnail

From Start to Scale: Driving Growth Through Seamless Payments Implementation

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

article thumbnail

Financial Systems Case Study - Musgrave Spirits

Creative CFP

ESTABLISHING STRUCTURE AND GAINING CONTROL THROUGH TWO LEADING CLOUD-BASED SYSTEMS: DEAR INVENTORY AND XERO ACCOUNTING Business type: Manufacturing Industry: Spirits Size: 1 0+ employees, 3 locations Distribution: South Africa - 90 + Outlets Region: South Africa Integrations: Dear, Xero Customers since: June 2017 Website: www.musgravegin.co.za Musgrave is an artisanal gin and spirits brand founded by Simon Musgrave.

More Trending

article thumbnail

Wallets Versus Stored Credentials: How Consumers Shop And Pay With Smartphones

PYMNTS

Mobile commerce might just be the key to saving brick-and-mortar stores. Consumers use their smartphones to shop for everything, everywhere – including using them to help them shop in-store. What’s more, consumers who use their smartphones while shopping in-store visit them more often than consumers who don’t. As much as 81.5 percent of consumers who do say they visit brick-and-mortar shops every day or every week.

article thumbnail

PayPal Hits $10B SMB Lending Milestone

PYMNTS

Businesses of a certain size — and in industries as varied as construction and restaurants — know the pain of wondering if they will have enough capital to fund operations, inventory, expansion and other mission-critical business activities. They know the uncertainty of going to traditional financial institutions (FIs), even those rooted in their communities, that might not want to take on the risks or economics of extending smaller lines of credit to small businesses (SMBs), with fortunes that

article thumbnail

Toast Launches Payroll Software For Restaurants

PYMNTS

Restaurant management platform Toast has launched Toast Payroll & Team Management, a payroll and HR solution designed for the restaurant industry, the company said in a release. The new service makes payroll easier by automating it, and it also streamlines onboarding and reduces compliance risk. If combined with Toast Point of Sale, the new product integration will let owners instantly onboard and manage employees, keep track of hours throughout all locations, and make sure everyone is paid

article thumbnail

Online Retailers Face New Threats From Hackers

PYMNTS

Death, taxes and data breaches – those are perhaps the only sure things in life, and new evidence is emerging that hackers are finding increasing profit in targeting online retailers. The news comes amid yet another online retail cyberattack, this one targeting Japan’s Fast Retailing, the company that owns the Uniqlo retail chain. A recent report from KrebsonSecurity said that “until quite recently, credit card data stolen from online merchants has been worth far less in the cybercrime undergrou

Retail 87
article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

Complete guide to Sales Management

Anaplan

As salespeople are the employees most directly responsible for a company’s revenue, Sales Management is a critical component of a company’s success. Here’s a guide to all things Sales Management. Index: What is Sales Management?

Sales 86
article thumbnail

Will Marketplaces Take Over eCommerce Completely?

PYMNTS

The world is becoming one big marketplace — even if the marketplace doesn’t always look like one. That’s not some ancient riddle updated for these roaring days of digital commerce and payments, but informed knowledge passed along by Adrien Nussenbaum, CEO and co-founder of Mirakl , during the latest edition of the PYMNTS Matchmakers interview series.

article thumbnail

Visa EVP Of Tech: AI Should Go Narrow And In Layers

PYMNTS

Artificial intelligence (AI) has the potential to change lives, literally – aiding in the detection of diseases, for example – while in commerce, it has the potential to stop bad transactions. We’re getting there, but bringing AI into everyday life is an evolutionary process that differs markedly from the breathless portrayals in the movies, where the rise of sentient computers and robots bodes well, or ill, for humanity, depending on what you’re watching.

article thumbnail

Airlines Say Wheels Up To Pay-By-Bank Payments

PYMNTS

Payments don’t always have to be just about the cards. That’s the big message being sent throughout the payments world as PSD2 and other FinTech efforts spark innovation and give consumers, companies and other organizations more methods to pay — methods that better match the preferences of those participants, payments that feature more speed and less friction than was often the case before.

Banking 83
article thumbnail

Avoiding Lease Accounting Pitfalls in 2025: Lessons Learned from Spreadsheet Errors

Speaker: Abdi Ali, Sr. Lease Accounting Consultant

Join this insightful webinar with industry expert Abdi Ali, who will discuss the challenges that can arise from managing lease accounting with spreadsheets! He will share real-world examples of errors, compliance issues, and risks that may be present within your spreadsheets. Learn how these tools, while useful, can sometimes lead to inefficiencies that affect your time, resources, and peace of mind.

article thumbnail

Fundbox, Brandwise Execs: How Net 60 Helps B2B – And Why They’re Joining Forces  

PYMNTS

B2B payments are mired in delays, in errors, in an imbalance in funds flow and credit terms. Simply put, buyers stretch out payments and suppliers play the waiting game – at least as well as it can be played with checks and cards. The result is a cash flow crunch. Access to financing (trade finance, that is), especially online, can level the playing field a bit.

B2B 83
article thumbnail

Cybersecurity Co Kaspersky Lab Details Malware Aimed At Mobile Banking

PYMNTS

Kaspersky Lab, a cybersecurity and anti-virus company, has reported a rise in a specific malware intended to steal money and credentials from people’s bank accounts. The company found 29,841 files of the malware in Q1 of 2019, which is up from 18,501 in Q4. Attacks on upwards of 300,000 users were detected. Kaspersky Lab released its IT threat evolution in its Q1 2019 report.

Banking 83
article thumbnail

Will The Stars Align For Facebook’s Project Libra?

PYMNTS

The news last Friday that Facebook has plans to launch its own global crypto-based payments rails is déjà vu all over again. Déjà vu because it was 10 years ago, in May of 2009, that Facebook launched the alpha version of Facebook Credits. Credits was a virtual currency and payments platform used to power in-app purchases on Facebook. It shut down in 2012, 15 months after its official launch.

article thumbnail

Post-Merger, NXGEN And Payscape Eye SMBs’ Digital Shifts

PYMNTS

The path to the payments deal started about three or four years ago when Adam Bloomston, CEO of Payscape , and Thomas Nitopi, CEO and founder of NXGEN , first met. As they talked about their respective payment services firms, they realized, in Bloomston’s words, “that both of our companies didn’t really compete with each other in multiple areas.”. However, they both understood the opportunity: to further their global presence and create what Nitopi, in a PYMNTS interview, called “a global sales

article thumbnail

Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

article thumbnail

Why AP Draws The Innovation Short Straw

PYMNTS

Accounts payable operations are essential to ensuring that payments to a firm’s partners and suppliers are processed and delivered on time. These processes prevent companies from missing payments and running the risk of souring business relationships and hurting their partners’ bottom lines in the process. However, despite their importance to keeping businesses afloat, old school practices like physical paperwork are still the norm for many AP departments.

article thumbnail

Internet Of Things, A Thing Gone Global

PYMNTS

Digital assistants. Smart fridges and thermostats. Security devices, too. The Internet of Things (IoT) has gone global, an ever-expanding ecosystem that touches consumers in every facet of their daily lives. The latest Intelligence of Things Tracker shows some pretty big numbers in terms of the billions of devices already out in the field, and the billions of dollars already being spent on those devices … and it seems like things are just getting started.

Numbers 80
article thumbnail

Is Real-Time Payments A Threat To Credit Cards?

PYMNTS

Faster, faster, faster — that’s the motto driving so much of payments innovation today. Real-time payments offers promise for both small and medium-sized businesses (SMBs) and consumers. That holds especially true for the Asia-Pacific region, as InstaReM CEO and Co-Founder Prajit Nanu discussed with Karen Webster in a new PYMNTS podcast interview.

article thumbnail

Cash Still Finds Favor In A Digital World

PYMNTS

Rumors of the death of cash – as in complete extinction – are greatly exaggerated. Even as digital payments gain ground, cash still remains part of the payments landscape – and its place may be permanent. A new report from Square underscores the resiliency of bills and coins. That comes even as, Square estimates, the percentage of U.S. consumers using cash for purchases below the $20 threshold dipped from 46 percent to 37 percent.

Sales 80
article thumbnail

Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

article thumbnail

FinTech Firms Tackle PCI Burdens With Hosted Checkout

PYMNTS

PCI compliance is top of mind for many organizations, with a burden and commitment from the chief financial officer (CFO) suite that is not nominal — and quite capital intensive. FinTech firms, however, are looking to lessen that work through their offerings: Modo , in one case, has a Modal component to its /Checkout product. “We allow a merchant to come in and offload their PCI requirements” by hosting the capture of sensitive data, Modo Chief Product Officer Ryan Lee told PYMNTS in an intervie

article thumbnail

As P2P Payments Spreads Its Wings, Challenges Loom

PYMNTS

The spotlight burned brighter for peer-to-peer (P2P) payment services in the first quarter of 2019, with those payment methods finding popularity among more consumers. However, P2P’s future growth will depend on solving problems related to data privacy and other issues — at least, according to some observers. Perhaps the biggest story in P2P, though, is the ongoing battle between P2P providers Zelle (operated by Early Warning Services ) and Venmo (owned by PayPal ).

Banking 79
article thumbnail

Visa: EMV Rollout Continues; Counterfeit Fraud Down 76 Pct.

PYMNTS

Visa said this week that as acceptance of EMV cards has gained traction in the U.S., counterfeit fraud, measured in dollars for these card present transactions, has dropped precipitously. The latest stats show that the continued upgrade to chip card acceptance – which began in 2015 – has led to a decrease in counterfeit fraud dollars on the order of 76 percent, as measured in December of 2018 vs.

Sales 79
article thumbnail

Tim Berners-Lee On Building The World Wide Web 2.0

PYMNTS

For Sir Tim Berners-Lee, the man credited with inventing and giving away the World Wide Web protocol that shaped the internet as we know it today, the web at its best has always been about being decentralized. “The decision to make the Web an open system was necessary for it to be universal. You can’t propose that something be a universal space and at the same time keep control of it,” Berners-Lee famously noted in 1998.

article thumbnail

Solve Your Firm's Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.