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Chatbots: Friend Or Foe Of Retail?

PYMNTS

From the research, it was shared that, “Both trade and automation related to economic growth are hallmarks of a vibrant economy. Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. What’s the effect of chatbots on the retail industry?

Retail 71
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Contactless Payments Are Going Mainstream

PYMNTS

In a year that will see more than 25,000 retail stores blink out of existence, with an estimated 16,000 restaurants having closed permanently by August, people could use some upbeat news. Signs of economic recovery are visible, as are inspiring stories of SMBs successfully adapting and reinventing post-pandemic. It’s out there.

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Afterpay US CEO On The Changing Face Of Luxury In A Post-Pandemic World

PYMNTS

Consumers were already changing their retail preferences before anyone had heard of COVID-19, let alone had their life utterly upended by it. This vastly accelerated retail realignment presents challenges — and opportunities — for retailers of all kinds, particularly those dealing in luxury goods, Molnar said.

Retail 82
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Stakes Rising In The US-China AI Race

Global Finance

This sentiment is echoed by AI Now, a research institute, which asserts that “AI is now firmly positioned as a critical strategic technology for the geopolitical and economic ambitions of nation-states.” AI’s positive impact will be concentrated, initially, “in a limited number of sectors.”

Economics 111
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Postmates Says It’s Generated $1.2B In Economic Activity

PYMNTS

Postmates — in cooperation with Edelman Intelligence — set out to determine what effect the company has had, economically speaking, in the cities in which it operates. There’s a bifurcation between big metropolitan areas, where there is a higher concentration of digitally minded industries and the rest of the world.”.

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Walking The Stimulus Check ‘Save Vs Spend’ Tightrope

PYMNTS

Will saving for a rainy day today lead to economic clouds just a bit down the road? recipients of economic aid are being judicious about how they spend the funding being extended by the government. The Commerce Department reported that in June, retail spending was up 7.5 What this tells us is that in the U.S.,

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Herman Miller On Tapping Automation To Thwart Fraud Threats

PYMNTS

Merchants thus need to move quickly to keep payment details protected as consumers shift their business online, explained Ben Groom , chief digital officer for furniture and home goods retailer Herman Miller. Payments And The Future Of Retail . Shifting Payment Behaviors And Fraud .

Retail 79