Remove Communication Remove Data Analysis Remove Retail
article thumbnail

Retailers Should Contact Shoppers By Email, Says Study

PYMNTS

Retailers should take initiative in communicating with shoppers — especially younger ones — by email rather than social media channels, a new report by Bluecore found. And, said half of those surveyed, smart devices are the conduits for reading those emails.

Retail 69
article thumbnail

Chatbots: Friend Or Foe Of Retail?

PYMNTS

Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. Some may argue that retailers should be extra careful when it comes to chatbot development, but others are moving forward at full force. What’s the effect of chatbots on the retail industry?

Retail 71
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Workday Adaptive Planning Reviews

The Finance Weekly

Retail Supports omnichannel financial planning for e-commerce and brick-and-mortar stores. The platform's robust reporting capabilities, including customizable dashboards and drag-and-drop functionalities, are frequently praised for facilitating efficient data analysis. Helps businesses adapt to demand fluctuations.

article thumbnail

Mystore-E And An AI Assistant For Physical Retail

PYMNTS

The team at my Mystore-E believes they can solve that problem, with an AI tool called Tore-E that is specifically designed for retail environments. Our goal is to create a personalized shopping experience that benefits retail stores, while also catering to the customers’ wants, needs and style preferences.”.

Retail 49
article thumbnail

Data Enabler Alooma Aggregates Data So Retailers Can Actually Use It

PYMNTS

Analyzing data is tough, but a lot of products and services have solved for that. When Alooma CEO and cofounder Yoni Broyde talked to retailers, he found that for most of them, analysis wasn’t the problem. The problem was getting all their data into one place first. An excerpt of the interview is below.

Retail 51
article thumbnail

Chatbot Tracker: Helping Productivity

PYMNTS

More than just a way to communicate with coworkers, chatbots have slowly started to become a central conduit for most business processes. Through the use of the combination of artificial intelligence and machine learning, chatbots have added a multitude of capabilities that help streamline operations by creating new efficiencies.

article thumbnail

Chatbot Tracker: Uncovering True Customer Intent?

PYMNTS

Mom and Pop stores once ruled the retail world in America. Over the past few decades, we’ve seen retail shift to big box stores that provided a one-stop shop for running errands. While we all know that chatbots are becoming increasingly good at communicating with consumers, there may be room for improvement beyond this feature.