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Chatbots: Friend Or Foe Of Retail?

PYMNTS

Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. Some may argue that retailers should be extra careful when it comes to chatbot development, but others are moving forward at full force. What’s the effect of chatbots on the retail industry?

Retail 71
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The Latest In Financial #AdvisorTech (November 2022)

CFO News Room

Read the analysis about these announcements in this month’s column, and a discussion of more trends in advisor technology, including: Merrill Lynch launches a new ‘Merrill Match’ system that downplays an advisor’s geography and focuses more on advisor ‘fit’ with respect to expertise, meeting preferences, and communication style.

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Postmates Says It’s Generated $1.2B In Economic Activity

PYMNTS

“There is a fundamental shift happening in our cities right now — it’s not just that customers and buyers can summon anything at the click of a button to their doorstep,” said Vikrum Aiyer, head of strategic communications and policy at Postmates.

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Shared services raise the efficiency of the finance function

Future CFO

This allows the organisation’s core finance and accounting (F&A) operations to concentrate on more strategic work, such as financial analysis and planning. "We Timely and clear communication was key. The open line of communications was also extended to global stakeholders across DFS to update them on the change process.

Finance 52
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The Latest In Financial #AdvisorTech (December 2022)

CFO News Room

After all, in a world where prospecting was almost entirely a function of networking and establishing relationships with Centers Of Influence who could refer the advisor, almost by definition the advisor’s marketing efforts would concentrate on the local market where they could engage in such in-person relationship-building.

Planning 130
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How Restaurants Can Offer Digital Corporate Event Booking

PYMNTS

They have the most concentrated base of meeting needs and users,” Shah said. Beyond greater visibility, Bizly can help hotels and restaurants communicate with their customers by offering a chat interface that allows venues and customers work together. “You’re not stuck with Google and phone calls and hotel URLs,” Shah said.

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Travel Concierge Coordinates Perfect Trips Through Messaging Apps

PYMNTS

The company communicates with travelers through messaging platforms, such as WhatsApp and Facebook Messenger , to start the travel planning process. As a result, My Swft turned to apps such as WhatsApp and Facebook Messenger, which people often use to communicate with friends while they are their desks.