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Tech should be an enabler,” he said, in aiding that cultural shift — with constant communications between buyers, suppliers, and within firms, CFOs and treasurers — toward flexibility and speed. Those platforms make it easier for buyers and suppliers to transact in a “consumerized” manner that echoes the simplicity of B2C commerce today.
Paper-based payment methods such as checks and cash are awkward and cumbersome in either business-to-business (B2B) or business-to-consumer (B2C) transactions. The negative impact that these increasingly outdated methods have on both senders and receivers has mostly been ignored, however. Manual processing challenges.
However, accountspayable (AP) service providers have more on their plate than simply making it easier for companies to pay their invoices digitally. Scott noted that one of the biggest reasons why is service providers’ failure to adequately address vendors’ needs in the accounts receivable department.
With FinTech innovation yielding more choices than ever for both billers and payers, cost often emerges as the key driver behind what solutions users adopt — both in the business-to-consumer (B2C) and business-to-business (B2B) context. That PO must be sent to a vendor, which must then process that document and send back an invoice.
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